X was founded on a commitment to transparency. We also want people on X to feel they are able to freely express themselves, while also ensuring that conversations on X are safe, legal and unregretted. When you think about some of the world’s most powerful moments, movements, and memes, they prevailed because people had a place to express their ideas, challenge conventional norms, and demand better. That’s why free expression matters.
We also believe, and we’re proving, that free expression and platform safety can coexist. X is reflective of real conversations happening in the world, and that sometimes includes perspectives that may be offensive, controversial, and/or narrow-minded to others. While we welcome everyone to express themselves on X, we will not tolerate behaviour that harasses, threatens, dehumanises or uses fear to silence the voices of others. Our TIUC Terms of Service and Rules - which are continually being reviewed, and are informed by feedback from the people who use X - help ensure everyone feels safe expressing themselves.
We are committed to fair, informative, responsive, and accountable enforcement. In the past, we too often got caught in a binary paradigm of whether to leave content up, or take it down.
To be clear, we do continue to remove dangerous and illegal content and accounts. X also responds to reports of illegal content and takes action on content that violates local laws. But what we’ve learned is that there are other types of content where a range of potential reasonable, proportionate, and effective approaches, that also seek to balance fundamental rights, can be appropriate.
You can think about how we moderate on X in three buckets: content and accounts that remain, are restricted, and are removed.
We've made significant progress towards improving the safeguards to protect our users and our platform, but we know that this critical work will never be done. X is committed to ensuring the safety and health of the platform and fulfilment of its DSA Compliance obligations through our continued investment in human and automated protections.
This report covers the content moderation activities of X’s international entity Twitter International Unlimited Company (TIUC) under the Digital Services Act (DSA), during the date range August 28, 2023 to October 20, 2023.
We refer to “notices” as defined in the DSA as “user reports” and “reports”.
X's purpose is to serve the public conversation. Violence, harassment, and other similar types of behaviour discourage people from expressing themselves, and ultimately diminish the value of global public conversation. Our rules are designed to ensure all people can participate in the public conversation freely and safely.
X has policies protecting user safety as well as platform and account integrity. The X Rules and Policies are publicly accessible on our Help Center, and we are making sure that they are written in an easily understandable way. We also keep our Help Center regularly updated anytime we modify our rules.
Additionally, you will find explanations in our Help Center on our policy development process and rules enforcement philosophy. Creating a new policy or making a policy change requires in-depth research around trends in online behaviour, developing clear external language that sets expectations around what’s allowed, and creating enforcement guidance for reviewers that can be scaled across millions of pieces of content and accounts. Our policies are dynamic, and we continually review them to ensure that they are up-to-date, necessary, and proportional.
We consider diverse perspectives around the changing nature of online speech, including how our Rules are applied and interpreted in different cultural and social contexts. We then test the proposed rule with samples of potentially violative content to measure the policy effectiveness, and once we determine it meets our expectations, we build and operationalise product changes to support the update. Finally, we train our global review teams, update the X Rules, and start enforcing the relevant policy.
While we aim to enable open discussion of differing opinions and viewpoints, we are committed to the objective, timely, and consistent enforcement of our rules. This approach allows many forms of speech to exist on our platform and, in particular, promotes counterspeech: speech that presents facts to correct misstatements or misperceptions, points out hypocrisy or contradictions, warns of offline or online consequences, denounces hateful or dangerous speech, or helps change minds and disarm.
Thus, context matters. When determining whether to take enforcement action, we may consider a number of factors, including (but not limited to) whether:
When we take enforcement actions, we may do so either on a specific piece of content (e.g., an individual post or Direct Message) or on an account. We may employ a combination of these options. In most cases, this is because the behaviour violates the X Rules.
X strives to provide an environment where people can feel free to express themselves. If abusive behaviour happens, we want to make it easy for people to report it to us. EU users can also report any violation of our rules or their local laws, no matter where such violations appear, and we’ve recently improved our reporting flow to make it easier to use in several key ways. It now takes less steps to report most content, with extra steps only when it helps us take the right action. We now have clearer choices that match directly to our policies and how they’re communicated externally. We’ve also included new options that were previously only available at help.x.com.
EXERCISE OF MODERATION
To enforce our rules, we are using a combination of machine learning and human review. Our systems are able to surface content to human moderators who use important context to make decisions about potential rule violations. This work is led by an international, cross-functional team with 24-hour coverage and the ability to cover multiple languages. We also have a complaints process for any potential errors that may occur.
Examples of actions we may take:
To ensure that our human reviewers are prepared to perform their duties we provide them with a robust support system. Each human reviewer goes through extensive training and refreshers, they are provided with a suite of tools that enable them to do their jobs effectively, and they have a suite of wellness initiatives available to them. For further information on our human review resources, see the section titled “Human resources dedicated to Content Moderation”.
We always aim to exercise moderation with transparency. Where our systems or teams take action against content or an account as a result of violating our rules or in response to a valid and properly scoped request from an authorised entity in a given country, we strive to provide context to users. Our Help Center article explains notices that users may encounter following actions taken. We will also promptly notify affected users about legal requests to withhold content, including a copy of the original request, unless we are legally prohibited from doing so.
COOPERATION WITH PUBLIC AUTHORITIES
Cooperation with law enforcement authorities within the EU is crucial to X. We work closely with law enforcement, and we do our best to assist them in identifying users whose content may be in violation of local laws. Any law enforcement authority or agency can find guidelines on our Help Center specifically for law enforcement and can reach out to X using a dedicated form.
TIUC is headquartered in Dublin, Ireland, and processes law enforcement requests relating to users who live in the EU. We receive and respond to requests related to user data from EU law enforcement agencies and judicial authorities wherever there is a valid legal process. We have existing processes in place, including a dedicated online portal for law enforcement, and expert teams with global coverage across all timezones that review and respond to reports in diverse languages.
Law enforcement can use our dedicated portal to submit their legal demands and can request the following information:
AUTOMATED CONTENT MODERATION
X employs a combination of heuristics and machine learning algorithms to automatically detect content that violates the X Rules and policies enforced on our platform.
MACHINE LEARNING MODELS
We use combinations of natural language processing models, image processing models and other sophisticated machine learning methods to detect potentially violative content. These models vary in complexity and in the outputs they produce. For example, the model used to detect abuse on the platform is trained on abuse violations detected in the past. Content flagged by these machine learning models are either reviewed by human content reviewers before an action is taken or, in some cases, automatically actioned based on model output.
HEURISTIC MODELS
Heuristics are typically utilised to enable X to react quickly to new forms of violations that emerge on the platform. Heuristics are common patterns of text or keywords that may be typical of a certain category of violations. Pieces of content detected by heuristics may also get reviewed by human content reviewers before an action is taken on the content. These heuristics are used to flag content for review by human agents and prioritise the order such content is reviewed.
TESTING, EVALUATION, AND ITERATION
Automated enforcements under the X Rules and policies undergo rigorous testing before being applied to the live product. Both machine learning and heuristic models are trained and/or validated on thousands of data points and labels (e.g., violative or non-violative) that are generated by trained human content reviewers. For example, inputs to content-related models can include the text within the post itself, the images attached to the post, and other characteristics. Training data for the models comes from both the cases reviewed by our content moderators, random samples, and various other samples of pieces of content from the platform.
Once reviewers have confirmed that the detection meets an acceptable standard of accuracy, we consider the automation to be ready for launch. Once launched, automations are monitored dynamically for ongoing performance and health. If we detect anomalies in performance (for instance, significant spikes or dips against the volume we established during sizing, or significant changes in user complaint/overturn rates), our Engineering (including Data Science) and Policy teams revisit the automation to diagnose any potential problems and adjust the automations as appropriate.
USE OF HUMAN MODERATION
Before any given algorithm is launched to the platform, we verify its detection of policy violating content or behaviour by drawing a statistically significant test sample and performing item-by-item human review. Reviewers have expertise in the applicable policies and are trained by our Policy teams to ensure the reliability of their decisions. During this testing phase, we also calculate the expected volume of moderation actions a given automation is likely to perform in order to set a baseline against which we can monitor for anomalies in the future (called “sizing”). Human review helps us to confirm that these automations achieve a level of precision, and sizing helps us understand what to expect once the automations are launched.
In addition, humans proactively conduct manual content reviews for potential policy violations. We conduct proactive sweeps for certain high-priority categories of potentially violative content both periodically and during major events, such as elections. Agents also proactively review content flagged by heuristic and machine learning models for potential violations of other policies, including our sensitive media, child sexual exploitation (CSE) and violent and hateful entities policies.
AUTOMATED MODERATION ACTIVITY EXAMPLES
A vast majority of all accounts that are suspended for the promotion of terrorism and CSE are proactively flagged by a combination of technology and other purpose-built internal proprietary tools.
When we remove CSE content, we immediately report it to the National Center for Missing and Exploited Children (NCMEC). NCMEC makes reports available to the appropriate law enforcement agencies around the world to facilitate investigations and prosecutions.
Our current methods for surfacing potentially violative terrorist content for review include leveraging the shared industry hash database, e.g., supported by the Global Internet Forum to Counter Terrorism (GIFCT), and deploying a range of internal tools and/or utilising the industry hash sharing (e.g., PhotoDNA) prior to any reports filed. We commit to continuing to invest in technology that improves our capability to detect and remove, for instance, terrorist and violent extremist content online, including the extension or development of digital fingerprinting and AI-based technology solutions. Our participation in multi-stakeholder communities, such as the Christchurch Call to Action, Global Internet Forum to Counter Terrorism and EU Internet Forum (EUIF), helps to identify emerging trends in how terrorists and violent extremists are using the Internet to promote their content and exploit online platforms.
You can learn more about our commitment to eradicating CSE and terrorist content, and the actions we’ve taken here. Our continued investment in proprietary technology is steadily reducing the burden on people to report this content to us.
SCALED INVESTIGATIONS
These moderation activities are supplemented by scaled human investigations into the tactics, techniques and procedures that bad actors use to circumvent our rules and policies. These investigations may leverage signals and behaviours identifiable on our platform, as well as off-platform information, to identify large-scale and/or technically sophisticated evasions of our detection and enforcement activities. For example, through these investigations, we are able to detect coordinated activity intended to manipulate our platform and artificially amplify the reach of certain accounts or their content.
CLOSING STATEMENT ON CONTENT MODERATION ACTIVITIES
Our content moderation systems are designed and tailored to mitigate systematic risks without unnecessarily restricting the use of our service and fundamental rights, especially freedom of expression. Content moderation activities are implemented and anchored on principled policies and leverage a diverse set of interventions to ensure that our actions are reasonable, proportionate and effective. Our content moderation systems blend automated and human review paired with a robust appeals system that enables our users to quickly raise potential moderation anomalies or mistakes.
RESTRICTED REACH LABELS DATA: FREEDOM OF SPEECH, NOT REACH
Our mission at X is to promote and protect the public conversation. We believe X users have the right to express their opinion and ideas without fear of censorship. We also believe it is our responsibility to keep users on our platform safe from content that violates our rules.
These beliefs are the foundation of Freedom of Speech, Not Reach - our freedom of expression based enforcement philosophy which means, where appropriate, restricting the reach of posts that are classified as potentially meeting our threshold for enforcement under our Hateful Conduct, Abuse & Harassment, Civic Integrity, and Violent Speech policies. Please note these policies have a range of enforcement actions, such as removal, suspension, and restricted reach.
Restricting the reach of posts, also known as visibility filtering, is one of our existing enforcement actions that allows us to move beyond the binary “leave up versus take down” approach to content moderation. Posts with these labels will be made less discoverable on the platform. This can include:
Additionally, these labels bring transparency to this enforcement action by displaying which policy the post potentially violates to both the author and other users on X, and communicating that the post’s visibility is limited. Authors can submit a complaint on the label if they think we incorrectly limited their post’s visibility.
RESTRICTED REACH LABELS DATA
Restricted Reach Labels - Aug 28 to Oct 20 | ||||||||||||||||||||||||||||||
Detection | Enforcement | Policy | Austria | Belgium | Bulgaria | Croatia | Cyprus | Czechia | Denmark | Estonia | Finland | France | Germany | Greece | Hungary | Ireland | Italy | Latvia | Lithuania | Luxembourg | Malta | Netherlands | Poland | Portugal | Romania | Slovakia | Slovenia | Spain | Sweden | Grand Total |
Own Initiative | Automated Means | 1,118 | 2,137 | 653 | 759 | 251 | 1,333 | 1,311 | 281 | 1,389 | 11,279 | 9,913 | 1,015 | 707 | 3,760 | 2,631 | 320 | 461 | 190 | 121 | 6,711 | 5,263 | 1,528 | 1,944 | 417 | 423 | 9,706 | 3,827 | 69,448 | |
Manual Review | 1 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 10 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 6 | 0 | 1 | 0 | 1 | 1 | 2 | 27 | ||
31 | 10 | 11 | 17 | 14 | 15 | 61 | 1 | 22 | 56 | 127 | 14 | 4 | 62 | 26 | 2 | 2 | 2 | 0 | 169 | 407 | 12 | 30 | 2 | 10 | 39 | 82 | 1,228 | |||
1 | 1 | 2 | 1 | 1 | 1 | 2 | 4 | 2 | 15 | |||||||||||||||||||||
User Report | Manual Review | 87 | 244 | 73 | 42 | 24 | 159 | 99 | 38 | 75 | 2,093 | 1,069 | 194 | 87 | 223 | 827 | 53 | 40 | 16 | 1 | 672 | 866 | 299 | 221 | 29 | 19 | 1,868 | 204 | 9,622 | |
95 | 251 | 52 | 65 | 28 | 144 | 90 | 17 | 139 | 2,313 | 1,046 | 97 | 115 | 248 | 526 | 54 | 85 | 18 | 9 | 727 | 803 | 300 | 145 | 32 | 38 | 1,429 | 301 | 9,167 | |||
13 | 35 | 12 | 9 | 6 | 22 | 23 | 19 | 321 | 261 | 22 | 8 | 29 | 79 | 4 | 15 | 1 | 3 | 173 | 79 | 56 | 22 | 2 | 9 | 131 | 69 | 1,423 | ||||
Grand Total | 1,345 | 2,678 | 802 | 893 | 323 | 1,673 | 1,584 | 337 | 1,644 | 16,064 | 12,428 | 1,342 | 922 | 4,323 | 4,089 | 433 | 604 | 227 | 134 | 8,456 | 7,428 | 2,195 | 2,363 | 482 | 500 | 13,174 | 4,487 | 90,930 |
Important Note: The table lists actions of visibility filtering on content potentially violative of our rules in accordance with our Freedom of Speech, Not Reach enforcement philosophy. We did not apply any visibility filtering based on illegal content.
ACTIONS TAKEN ON CONTENT FOR TIUC TERMS OF SERVICE AND RULES VIOLATIONS
TIUC Terms of Service and Rules Content Removal Actions - Aug 28 to Oct 20* | ||||||||||||||||||||||||||||||
Detection Method | Enforcement Process | Policy | Austria | Belgium | Bulgaria | Croatia | Cyprus | Czechia | Denmark | Estonia | Finland | France | Germany | Greece | Hungary | Ireland | Italy | Latvia | Lithuania | Luxembourg | Malta | Netherlands | Poland | Portugal | Romania | Slovakia | Slovenia | Spain | Sweden | Grand Total |
User Report | Manual Review | 78 | 197 | 83 | 54 | 27 | 123 | 72 | 17 | 85 | 4,291 | 1,088 | 142 | 49 | 89 | 560 | 348 | 197 | 32 | 4 | 1,077 | 976 | 226 | 730 | 17 | 21 | 1,214 | 148 | 11,945 | |
1 | 3 | 1 | 1 | 0 | 0 | 0 | 1 | 0 | 10 | 16 | 0 | 0 | 0 | 2 | 1 | 1 | 0 | 1 | 5 | 15 | 0 | 4 | 0 | 0 | 7 | 0 | 69 | |||
0 | 0 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 15 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 9 | 0 | 0 | 0 | 0 | 0 | 15 | 0 | 43 | |||
1 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 13 | 9 | 1 | 0 | 1 | 6 | 0 | 0 | 0 | 0 | 2 | 3 | 0 | 2 | 0 | 0 | 6 | 2 | 50 | |||
3 | 15 | 0 | 1 | 0 | 1 | 0 | 0 | 4 | 130 | 34 | 5 | 2 | 9 | 14 | 0 | 0 | 0 | 0 | 11 | 33 | 3 | 11 | 2 | 0 | 22 | 6 | 306 | |||
2 | 6 | 50 | 22 | 1 | 20 | 1 | 2 | 17 | 1,420 | 225 | 13 | 3 | 7 | 94 | 101 | 139 | 0 | 0 | 342 | 214 | 8 | 59 | 8 | 0 | 184 | 2 | 2,940 | |||
0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |||
0 | 16 | 31 | 1 | 0 | 10 | 2 | 2 | 5 | 132 | 134 | 49 | 7 | 10 | 34 | 6 | 3 | 1 | 0 | 232 | 128 | 1 | 93 | 0 | 1 | 144 | 30 | 1,072 | |||
1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 4 | 0 | 1 | 0 | 0 | 0 | 2 | 0 | 13 | |||
2 | 6 | 1 | 0 | 0 | 3 | 1 | 0 | 1 | 90 | 39 | 0 | 0 | 7 | 8 | 10 | 0 | 0 | 8 | 25 | 26 | 6 | 1 | 0 | 1 | 36 | 2 | 273 | |||
26 | 44 | 7 | 5 | 5 | 19 | 6 | 7 | 18 | 360 | 301 | 23 | 16 | 121 | 119 | 8 | 5 | 3 | 0 | 123 | 89 | 38 | 17 | 9 | 4 | 256 | 58 | 1,687 | |||
12 | 28 | 8 | 5 | 2 | 12 | 22 | 4 | 17 | 177 | 189 | 20 | 10 | 20 | 124 | 5 | 10 | 7 | 0 | 122 | 171 | 117 | 21 | 3 | 5 | 215 | 99 | 1,425 | |||
0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |||
73 | 170 | 25 | 31 | 11 | 72 | 70 | 9 | 51 | 1,669 | 1,143 | 65 | 55 | 93 | 455 | 26 | 29 | 9 | 2 | 582 | 487 | 329 | 80 | 21 | 20 | 529 | 202 | 6,308 | |||
Own Initiative | Automated Means | 3 | 5 | 0 | 0 | 2 | 1 | 3 | 0 | 0 | 19 | 47 | 1 | 1 | 5 | 5 | 0 | 0 | 0 | 0 | 7 | 2 | 3 | 0 | 0 | 0 | 6 | 3 | 113 | |
0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 9 | 0 | 0 | 0 | 2 | 0 | 11 | |||
2 | 1 | 0 | 0 | 0 | 108 | 19 | 0 | 2 | 201 | 26 | 0 | 44 | 103 | 30 | 26 | 0 | 1 | 0 | 7 | 3 | 4 | 7 | 0 | 0 | 0 | 27 | 611 | |||
Other | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | 3 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 11 | ||
0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 8 | |||
0 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 6 | |||
0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |||
224 | 564 | 167 | 109 | 44 | 202 | 260 | 51 | 204 | 6,041 | 1,986 | 216 | 155 | 592 | 575 | 54 | 100 | 48 | 27 | 1,160 | 825 | 346 | 371 | 70 | 61 | 4,118 | 597 | 19,167 | |||
Manual Review | 3 | 2 | 3 | 1 | 0 | 0 | 2 | 0 | 0 | 3 | 7 | 1 | 0 | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 15 | 1 | 7 | 0 | 0 | 1 | 1 | 50 | ||
0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |||
0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 3 | 0 | 0 | 0 | 0 | 5 | |||
0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | |||
3 | 1 | 0 | 2 | 0 | 4 | 8 | 0 | 0 | 9 | 14 | 0 | 6 | 5 | 2 | 16 | 0 | 0 | 1 | 4 | 3 | 1 | 2 | 0 | 0 | 1 | 1 | 83 | |||
140 | 336 | 42 | 41 | 41 | 182 | 106 | 13 | 112 | 1,683 | 1,866 | 63 | 24 | 96 | 330 | 3 | 69 | 30 | 2 | 1,107 | 291 | 70 | 127 | 15 | 51 | 977 | 421 | 8,238 | |||
5 | 0 | 0 | 1 | 0 | 4 | 2 | 0 | 3 | 8 | 18 | 0 | 1 | 2 | 5 | 2 | 2 | 0 | 0 | 9 | 20 | 4 | 2 | 1 | 0 | 7 | 4 | 100 | |||
3 | 3 | 1 | 0 | 0 | 0 | 0 | 0 | 2 | 7 | 11 | 1 | 1 | 2 | 2 | 0 | 4 | 0 | 0 | 17 | 12 | 2 | 2 | 0 | 0 | 1 | 3 | 74 | |||
Grand Total | 583 | 1403 | 420 | 274 | 133 | 762 | 576 | 106 | 521 | 16,288 | 7160 | 601 | 374 | 1,164 | 2,369 | 606 | 562 | 131 | 45 | 4,850 | 3,315 | 1,169 | 1,540 | 146 | 164 | 7,743 | 1,609 | 54,614 |
ACTIONS TAKEN ON ACCOUNTS FOR TIUC TERMS OF SERVICE AND RULES VIOLATIONS
TIUC Terms of Service and Rules Account Suspensions - Aug 28 to Oct 20 | ||||||||||||||||||||||||||||||
Detection Method | Enforcement Process | Policy | Austria | Belgium | Bulgaria | Croatia | Cyprus | Czechia | Denmark | Estonia | Finland | France | Germany | Greece | Hungary | Ireland | Italy | Latvia | Lithuania | Luxembourg | Malta | Netherlands | Poland | Portugal | Romania | Slovakia | Slovenia | Spain | Sweden | Grand Total |
User Report | Manual Review | 86 | 70 | 47 | 15 | 32 | 73 | 81 | 8 | 36 | 2,475 | 726 | 38 | 27 | 63 | 199 | 312 | 266 | 12 | 3 | 887 | 669 | 68 | 162 | 8 | 3 | 486 | 43 | 6,895 | |
1 | 0 | 1 | 0 | 0 | 1 | 2 | 0 | 12 | 26 | 14 | 2 | 0 | 1 | 1 | 3 | 2 | 0 | 1 | 6 | 3 | 1 | 0 | 0 | 1 | 5 | 4 | 87 | |||
194 | 237 | 372 | 122 | 55 | 661 | 138 | 36 | 121 | 4,157 | 2,150 | 164 | 270 | 1,823 | 695 | 557 | 581 | 84 | 63 | 2,387 | 2,543 | 634 | 1,768 | 258 | 32 | 875 | 1,566 | 22,543 | |||
2 | 7 | 2 | 1 | 1 | 6 | 5 | 0 | 4 | 116 | 50 | 3 | 2 | 9 | 41 | 5 | 3 | 1 | 0 | 22 | 41 | 20 | 5 | 1 | 1 | 91 | 8 | 447 | |||
4 | 1 | 3 | 0 | 0 | 5 | 1 | 0 | 3 | 60 | 21 | 1 | 0 | 0 | 5 | 8 | 7 | 1 | 1 | 30 | 13 | 0 | 13 | 0 | 0 | 25 | 2 | 204 | |||
0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 3 | |||
0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |||
3 | 0 | 7 | 1 | 2 | 2 | 0 | 0 | 2 | 48 | 24 | 3 | 0 | 1 | 13 | 1 | 0 | 1 | 0 | 4 | 20 | 0 | 5 | 0 | 0 | 9 | 4 | 150 | |||
1 | 12 | 1 | 4 | 0 | 5 | 4 | 2 | 7 | 79 | 59 | 4 | 3 | 5 | 14 | 8 | 2 | 0 | 0 | 22 | 41 | 10 | 8 | 1 | 2 | 38 | 11 | 343 | |||
27 | 24 | 54 | 21 | 9 | 56 | 34 | 7 | 24 | 1,241 | 416 | 27 | 26 | 43 | 95 | 167 | 253 | 6 | 2 | 341 | 479 | 21 | 89 | 6 | 6 | 187 | 9 | 3,670 | |||
13 | 29 | 24 | 11 | 9 | 38 | 14 | 4 | 7 | 274 | 213 | 28 | 16 | 112 | 106 | 12 | 16 | 9 | 5 | 164 | 180 | 38 | 70 | 10 | 3 | 208 | 47 | 1,660 | |||
5 | 13 | 9 | 7 | 2 | 8 | 5 | 1 | 4 | 73 | 108 | 16 | 8 | 16 | 26 | 3 | 11 | 0 | 0 | 70 | 76 | 6 | 29 | 2 | 3 | 57 | 13 | 571 | |||
Other | 30 | 27 | 12 | 5 | 5 | 29 | 20 | 2 | 8 | 4,744 | 634 | 14 | 17 | 31 | 88 | 67 | 55 | 7 | 3 | 160 | 263 | 23 | 65 | 2 | 0 | 98 | 36 | 6,445 | ||
0 | 1 | 0 | 1 | 0 | 3 | 0 | 3 | 6 | 13 | 12 | 2 | 1 | 6 | 8 | 0 | 0 | 1 | 1 | 6 | 16 | 2 | 1 | 0 | 0 | 18 | 4 | 105 | |||
1,861 | 2,299 | 2,423 | 1,216 | 430 | 3,623 | 1,233 | 194 | 729 | 139,102 | 28,537 | 1,806 | 2,671 | 5,080 | 209,019 | 2,494 | 6,304 | 923 | 319 | 7,201 | 16,176 | 1,954 | 2,592 | 675 | 263 | 7,521 | 2,483 | 449,128 | |||
0 | 0 | 1 | 1 | 0 | 0 | 1 | 0 | 0 | 3 | 7 | 1 | 0 | 2 | 2 | 1 | 0 | 0 | 0 | 4 | 3 | 1 | 2 | 0 | 0 | 5 | 0 | 34 | |||
2 | 0 | 2 | 0 | 0 | 2 | 1 | 1 | 0 | 15 | 27 | 2 | 3 | 1 | 5 | 1 | 0 | 0 | 0 | 8 | 6 | 1 | 3 | 0 | 0 | 4 | 1 | 85 | |||
2 | 4 | 0 | 0 | 0 | 2 | 5 | 0 | 4 | 18 | 17 | 2 | 1 | 3 | 10 | 0 | 1 | 0 | 0 | 8 | 12 | 3 | 4 | 1 | 0 | 13 | 2 | 112 | |||
0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 3 | 4 | 1 | 1 | 0 | 2 | 0 | 1 | 0 | 0 | 0 | 2 | 0 | 2 | 0 | 0 | 3 | 0 | 20 | |||
0 | 1 | 0 | 0 | 0 | 2 | 2 | 0 | 0 | 5 | 4 | 1 | 1 | 0 | 3 | 0 | 0 | 0 | 0 | 3 | 0 | 1 | 2 | 1 | 0 | 4 | 2 | 32 | |||
29 | 38 | 8 | 3 | 18 | 17 | 39 | 4 | 38 | 350 | 537 | 108 | 12 | 12 | 402 | 4 | 5 | 42 | 2 | 325 | 166 | 20 | 42 | 1 | 0 | 110 | 170 | 2,502 | |||
228 | 441 | 104 | 100 | 23 | 222 | 312 | 36 | 204 | 4,375 | 2,859 | 192 | 151 | 360 | 1,109 | 58 | 114 | 45 | 20 | 1,403 | 1,678 | 655 | 258 | 56 | 65 | 1,605 | 592 | 17,265 | |||
Own Initiative | Automated Means | 351 | 559 | 372 | 135 | 140 | 698 | 253 | 58 | 265 | 5,708 | 8,985 | 205 | 432 | 793 | 1,327 | 365 | 542 | 591 | 102 | 5,989 | 5,108 | 627 | 1,118 | 256 | 61 | 1,711 | 1,083 | 37,834 | |
1 | 3 | 7 | 1 | 0 | 6 | 1 | 0 | 0 | 41 | 31 | 0 | 2 | 9 | 7 | 4 | 9 | 3 | 0 | 104 | 30 | 8 | 27 | 1 | 0 | 8 | 2 | 305 | |||
0 | 2 | 1 | 0 | 1 | 3 | 4 | 0 | 0 | 53 | 30 | 0 | 0 | 4 | 3 | 1 | 1 | 5 | 0 | 43 | 41 | 2 | 18 | 0 | 0 | 2 | 0 | 214 | |||
Other | 3 | 7 | 6 | 4 | 0 | 3 | 1 | 0 | 1 | 51 | 26 | 2 | 6 | 0 | 18 | 9 | 4 | 1 | 1 | 31 | 40 | 2 | 10 | 0 | 1 | 32 | 2 | 261 | ||
0 | 0 | 0 | 1 | 0 | 1 | 6 | 0 | 4 | 8 | 5 | 0 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 4 | 10 | 7 | 3 | 1 | 0 | 14 | 0 | 68 | |||
11,954 | 26,623 | 39,771 | 15,529 | 2,465 | 33,141 | 33,991 | 3,790 | 11,395 | 261,976 | 186,543 | 24,423 | 34,708 | 18,735 | 228,091 | 20,273 | 30,171 | 3,583 | 1,665 | 76,471 | 138,144 | 32,099 | 53,887 | 8,391 | 5,737 | 121,340 | 23,487 | 1,448,383 | |||
8 | 9 | 1 | 1 | 0 | 3 | 5 | 0 | 5 | 73 | 96 | 2 | 1 | 1 | 11 | 1 | 2 | 1 | 0 | 70 | 33 | 3 | 17 | 0 | 1 | 21 | 11 | 376 | |||
Manual Review | 1 | 0 | 0 | 1 | 0 | 2 | 0 | 0 | 0 | 17 | 9 | 2 | 0 | 3 | 1 | 0 | 0 | 1 | 0 | 1 | 2 | 0 | 1 | 0 | 0 | 8 | 0 | 49 | ||
Grand Total | 14,806 | 30,407 | 43,228 | 17,180 | 3,193 | 38,612 | 36,159 | 4,146 | 12,879 | 425,104 | 232,144 | 27,049 | 38,359 | 27,114 | 441,304 | 24,354 | 38,350 | 5,317 | 2,188 | 95,764 | 165,797 | 36,206 | 60,202 | 9,671 | 6,179 | 134,498 | 29,582 | 1,999,792 |
Important Notes about Action based on TIUC Terms of Service and Rules Violations:
*A data extraction limitation is impacting the availability of data ranging from Aug 28 to Sept 23. See the table "TIUC Terms of Service and Rules Content Removal Actions - Sep 5 to Sep 23” in the Appendix.
REMOVAL ORDERS, Art. 9 DSA
Removal Orders Received - Aug 28 to Oct 20 | ||||
Illegal Content Category | France | Italy | Spain | Grand Total |
Unsafe and/or Illegal Products | 1 | 1 | ||
Illegal or Harmful Speech | 4 | 1 | 5 | |
Grand Total | 1 | 4 | 1 | 6 |
Removal Orders Median Handle Time (Hours) - Aug 28 to Oct 20 | |||
Illegal Content Category | France | Italy | Spain |
Unsafe and/or Illegal Products | 32 | 124 | |
Illegal or Harmful Speech | 73 |
Removal Orders Median Time to Acknowledge Receipt - Aug 28 to Oct 20 | |||||||||||||
X provides an automated acknowledgement of receipt of removal orders submitted by law enforcement through our Legal Request submission portal. As a consequence of this immediate acknowledgement of receipt, the median time is zero. |
Important Notes about Removal Orders:
INFORMATION REQUESTS, Art. 10 DSA
Information Requests Received - Aug 28 to Oct 20 | |||||||||||||||
Content Category | Austria | Belgium | Finland | France | Germany | Greece | Hungary | Ireland | Italy | Malta | Netherlands | Poland | Portugal | Spain | Grand Total |
Data Protection and Privacy Violations | 2 | 1 | 1 | 1 | 5 | ||||||||||
Illegal or Harmful Speech | 4 | 3 | 1 | 43 | 623 | 4 | 1 | 6 | 9 | 6 | 700 | ||||
Intellectual Property Infringements | 2 | 1 | 3 | ||||||||||||
Negative Effects on Civic Discourse or Elections | 2 | 1 | 3 | ||||||||||||
Non-Consensual Behaviour | 3 | 23 | 1 | 1 | 28 | ||||||||||
Not Specified | 1 | 4 | 7 | 1 | 3 | 4 | 20 | ||||||||
Other | 2 | 8 | 4 | 1 | 1 | 16 | |||||||||
Pornography or Sexualized Content | 13 | 13 | |||||||||||||
Protection of Minors | 7 | 1 | 31 | 2 | 1 | 1 | 43 | ||||||||
Risk for Public Security | 19 | 654 | 16 | 1 | 17 | 1 | 1 | 7 | 716 | ||||||
Scams and/or Fraud | 1 | 1 | 2 | 7 | 1 | 1 | 1 | 1 | 15 | ||||||
Self-Harm | 1 | 1 | |||||||||||||
Unsafe and/or Illegal Products | 4 | 2 | 6 | ||||||||||||
Violence | 1 | 71 | 61 | 1 | 2 | 6 | 8 | 7 | 1 | 1 | 159 | ||||
Grand Total | 6 | 32 | 2 | 787 | 795 | 9 | 1 | 4 | 33 | 1 | 9 | 22 | 3 | 24 | 1,728 |
Information Request Median Time to Acknowledge Receipt - Aug 28 to Oct 20 | |||||||||||||
X provides an automated acknowledgement of receipt of information requests submitted by law enforcement through our Legal Request submission portal. As a consequence of this immediate acknowledgement of receipt, the median time is zero. |
Information Request Median Handle Time (Hours) - Aug 28 to Oct 20 | ||||||||||||||
Content Category | Austria | Belgium | Finland | France | Germany | Greece | Hungary | Ireland | Italy | Malta | Netherlands | Poland | Portugal | Spain |
Data Protection and Privacy Violations | 152 | 141 | 146 | 173 | ||||||||||
Illegal or Harmful Speech | 146 | 42 | 146 | 138 | 127 | 64 | 73 | 164 | 78 | 129 | ||||
Intellectual Property Infringements | 114 | 175 | ||||||||||||
Negative Effects on Civic Discourse or Elections | 183 | 20 | ||||||||||||
Non-Consensual Behaviour | 21 | 117 | 124 | 170 | ||||||||||
Not Specified | 219 | 35 | 24 | 5 | 1 | 2 | ||||||||
Other | 170 | 152 | 149 | 2 | 165 | |||||||||
Pornography or Sexualized Content | 56 | |||||||||||||
Protection of Minors | 2 | 49 | 4 | 2 | 26 | 209 | ||||||||
Risk for Public Security | 5 | 8 | 47 | 18 | 149 | 43 | 126 | 74 | ||||||
Scams and/or Fraud | 30 | 172 | 169 | 120 | 120 | 20 | 124 | 73 | ||||||
Self-Harm | 194 | |||||||||||||
Unsafe and/or Illegal Products | 146 | 126 | ||||||||||||
Violence | 154 | 132 | 119 | 51 | 19 | 147 | 19 | 48 | 241 | 190 |
Important Notes about Information Requests:
ACTIONS TAKEN ON ILLEGAL CONTENT:
ACTIONS TAKEN ON ACCOUNTS FOR POSTING ILLEGAL CONTENT: We suspended accounts in response to 855 reports of Intellectual Property Infringements. This was the only type of violation of local law that resulted in account suspension as many types of illegal behaviour are addressed in our policies, such as account suspensions for posting CSE. On our own initiative, we withheld 1 account for breaching local laws connected to unsafe and/or illegal products.
Also, we withheld 15 accounts in one Member State each for provision of illegal content.
REPORTS OF ILLEGAL CONTENT
Illegal Content Reports Received - Aug 28 to Oct 20 | |||||||||||||||||||||||||||||
Content Category | Austria | Belgium | Bulgaria | Croatia | Cyprus | Czechia | Denmark | Estonia | EU | Finland | France | Germany | Greece | Hungary | Ireland | Italy | Latvia | Lithuania | Luxembourg | Malta | Netherlands | Poland | Portugal | Romania | Slovakia | Slovenia | Spain | Sweden | Grand Total |
Animal Welfare | 14 | 4 | 1 | 2 | 4 | 2 | 4 | 1 | 88 | 4 | 96 | 58 | 3 | 1 | 11 | 10 | 1 | 1 | 1 | 1 | 15 | 16 | 3 | 2 | 2 | 2 | 56 | 3 | 392 |
Data Protection & Privacy Violations | 18 | 50 | 7 | 5 | 6 | 16 | 21 | 6 | 500 | 13 | 727 | 592 | 45 | 9 | 90 | 98 | 5 | 0 | 1 | 0 | 164 | 94 | 60 | 17 | 3 | 10 | 703 | 27 | 3,269 |
Illegal or Harmful Speech | 397 | 448 | 46 | 34 | 32 | 205 | 175 | 46 | 5,258 | 133 | 9,499 | 11,265 | 198 | 32 | 335 | 1203 | 60 | 41 | 35 | 7 | 995 | 893 | 626 | 96 | 27 | 26 | 3088 | 203 | 35,006 |
Intellectual Property Infringements | 16 | 19 | 4 | 14 | 17 | 8 | 14 | 2 | 0 | 35 | 737 | 872 | 19 | 7 | 64 | 185 | 7 | 29 | 5 | 4 | 701 | 601 | 262 | 52 | 0 | 0 | 835 | 21 | 4,531 |
Negative Effects on Civic Discourse or Elections | 27 | 33 | 6 | 1 | 3 | 25 | 12 | 7 | 475 | 14 | 314 | 934 | 15 | 7 | 26 | 132 | 3 | 5 | 2 | 1 | 219 | 514 | 24 | 16 | 14 | 3 | 127 | 8 | 2,940 |
Non-Consensual Behaviour | 15 | 16 | 2 | 4 | 4 | 2 | 11 | 4 | 179 | 9 | 196 | 143 | 7 | 15 | 35 | 36 | 0 | 2 | 0 | 0 | 34 | 17 | 16 | 2 | 1 | 0 | 186 | 22 | 943 |
Pornography or Sexualized Content | 38 | 50 | 9 | 3 | 4 | 25 | 23 | 1 | 468 | 10 | 865 | 641 | 44 | 109 | 55 | 145 | 5 | 3 | 2 | 2 | 113 | 107 | 67 | 48 | 8 | 1 | 324 | 26 | 3,158 |
Protection of Minors | 43 | 49 | 11 | 7 | 3 | 20 | 24 | 3 | 462 | 22 | 672 | 564 | 24 | 7 | 65 | 57 | 12 | 0 | 1 | 0 | 107 | 78 | 17 | 8 | 2 | 13 | 305 | 17 | 2,550 |
Risk for Public Security | 39 | 105 | 8 | 4 | 4 | 46 | 13 | 8 | 414 | 24 | 981 | 950 | 17 | 8 | 22 | 59 | 9 | 5 | 1 | 0 | 120 | 111 | 35 | 9 | 3 | 4 | 181 | 22 | 3,163 |
Scams and/or Fraud | 96 | 140 | 12 | 23 | 33 | 83 | 90 | 20 | 833 | 48 | 1292 | 749 | 46 | 42 | 233 | 356 | 8 | 65 | 34 | 1 | 520 | 300 | 177 | 79 | 7 | 9 | 743 | 70 | 6,013 |
Scope of Platform Service | 3 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 53 | 1 | 31 | 35 | 0 | 0 | 3 | 9 | 4 | 0 | 0 | 0 | 10 | 4 | 8 | 0 | 0 | 0 | 28 | 0 | 189 |
Self-Harm | 1 | 4 | 0 | 1 | 2 | 4 | 5 | 0 | 74 | 2 | 41 | 72 | 0 | 0 | 4 | 8 | 1 | 0 | 1 | 0 | 7 | 11 | 4 | 2 | 0 | 0 | 56 | 6 | 305 |
Unsafe and Illegal Products | 5 | 20 | 0 | 0 | 2 | 6 | 2 | 2 | 126 | 5 | 600 | 179 | 4 | 0 | 21 | 18 | 8 | 3 | 0 | 1 | 55 | 21 | 19 | 5 | 1 | 4 | 105 | 17 | 1224 |
Violence | 57 | 177 | 12 | 4 | 4 | 45 | 41 | 7 | 1095 | 47 | 2274 | 1448 | 37 | 10 | 78 | 219 | 8 | 3 | 5 | 11 | 182 | 135 | 94 | 16 | 5 | 6 | 743 | 64 | 6,770 |
Grand Total | 769 | 1117 | 119 | 102 | 118 | 487 | 435 | 107 | 10,025 | 367 | 18,325 | 18,502 | 459 | 247 | 1042 | 2,536 | 131 | 157 | 88 | 28 | 3,242 | 2,902 | 1412 | 352 | 73 | 78 | 7,480 | 506 | 71,206 |
REPORTS RESOLVED BY ACTIONS TAKEN ON ILLEGAL CONTENT
Actions Taken on Illegal Content - Aug 28 to Oct 20 | |||||||||||||||||||||||||||||||
Enforcement Process | Action Type | Reason Code | Austria | Belgium | Bulgaria | Croatia | Cyprus | Czechia | Denmark | Estonia | EU | Finland | France | Germany | Greece | Hungary | Ireland | Italy | Latvia | Lithuania | Luxembourg | Malta | Netherlands | Poland | Portugal | Romania | Slovakia | Slovenia | Spain | Sweden | Grand Total |
Automated Means | Global content deletion based on a violation of TIUC Terms of Service and Rules | Illegal or Harmful Speech | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 3 |
Non-Consensual Behaviour | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 8 | 0 | 8 | ||
Self-Harm | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 0 | 2 | ||
Violence | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
Country withheld Content | Data Protection & Privacy Violations | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 1 | |
Illegal or Harmful Speech | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
No Violation Found | Animal Welfare | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 1 | 0 | 0 | 7 | 0 | 14 | |
Data Protection & Privacy Violations | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | 1 | 0 | 0 | 0 | 3 | 0 | 8 | ||
Illegal or Harmful Speech | 5 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 202 | 0 | 0 | 0 | 0 | 0 | 3 | 3 | 0 | 0 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 13 | 0 | 230 | ||
Non-Consensual Behaviour | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 3 | ||
Pornography or Sexualized Content | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 2 | 0 | 0 | 0 | 1 | 5 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 7 | 1 | 19 | ||
Protection of Minors | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 9 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 8 | 0 | 18 | ||
Risk for Public Security | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | ||
Scams and Fraud | 8 | 5 | 1 | 0 | 2 | 0 | 4 | 1 | 33 | 3 | 0 | 0 | 0 | 1 | 5 | 4 | 0 | 0 | 3 | 0 | 35 | 3 | 1 | 12 | 0 | 0 | 15 | 5 | 141 | ||
Scope of Platform Service | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 7 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 9 | ||
Self-Harm | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 3 | ||
Unsafe and Illegal Products | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 6 | ||
Violence | 0 | 1 | 0 | 0 | 0 | 0 | 2 | 0 | 9 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 10 | 0 | 28 | ||
Manual Closure | Global content deletion based on TIUC Terms of Service and Rules | Animal Welfare | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 14 | 0 | 11 | 8 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 38 |
Data Protection & Privacy Violations | 1 | 2 | 0 | 0 | 0 | 3 | 3 | 0 | 15 | 1 | 15 | 33 | 4 | 0 | 3 | 4 | 0 | 0 | 0 | 0 | 5 | 7 | 7 | 1 | 0 | 1 | 15 | 3 | 123 | ||
Illegal or Harmful Speech | 26 | 14 | 2 | 4 | 3 | 10 | 5 | 1 | 231 | 7 | 440 | 1,270 | 9 | 0 | 10 | 37 | 2 | 5 | 0 | 0 | 40 | 62 | 41 | 6 | 0 | 10 | 73 | 29 | 2,337 | ||
Negative Effects on Civic Discourse or Elections | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 0 | 3 | 8 | 0 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 20 | ||
Non-Consensual Behaviour | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 35 | 0 | 13 | 14 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 13 | 0 | 81 | ||
Pornography or Sexualized Content | 16 | 1 | 0 | 1 | 0 | 3 | 8 | 1 | 80 | 4 | 55 | 108 | 4 | 0 | 6 | 11 | 1 | 0 | 0 | 0 | 19 | 13 | 4 | 9 | 1 | 0 | 30 | 6 | 381 | ||
Protection of Minors | 5 | 8 | 3 | 1 | 0 | 3 | 5 | 1 | 211 | 12 | 152 | 308 | 6 | 2 | 17 | 5 | 1 | 0 | 0 | 0 | 51 | 23 | 5 | 3 | 0 | 1 | 98 | 7 | 928 | ||
Risk for Public Security | 0 | 3 | 0 | 1 | 0 | 1 | 0 | 0 | 28 | 0 | 56 | 87 | 2 | 0 | 3 | 2 | 0 | 0 | 0 | 0 | 5 | 5 | 6 | 0 | 0 | 0 | 33 | 5 | 237 | ||
Scams and Fraud | 2 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 12 | 0 | 3 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 27 | 1 | 0 | 0 | 0 | 0 | 2 | 0 | 49 | ||
Scope of Platform Service | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | ||
Self-Harm | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 8 | 0 | 2 | 5 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 3 | 1 | 0 | 0 | 0 | 12 | 1 | 35 | ||
Unsafe and Illegal Products | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 3 | 1 | 69 | 19 | 0 | 0 | 7 | 0 | 0 | 0 | 0 | 0 | 3 | 0 | 0 | 1 | 0 | 0 | 0 | 2 | 107 | ||
Violence | 11 | 7 | 0 | 0 | 1 | 4 | 3 | 0 | 120 | 9 | 215 | 192 | 4 | 1 | 8 | 26 | 0 | 1 | 0 | 0 | 34 | 25 | 12 | 2 | 0 | 1 | 48 | 17 | 741 | ||
Temporary suspension and global content deletion based on TIUC Terms of Service and Rules | Data Protection & Privacy Violations | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
Illegal or Harmful Speech | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 16 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 20 | ||
Pornography or Sexualized Content | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | ||
Protection of Minors | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | ||
Risk for Public Security | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
Scams and Fraud | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | ||
Violence | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 28 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 29 | ||
Offer of help in case of self-harm and suicide concern based on TIUC Terms of Service and Rules | Protection of minors | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 1 | |
Self-Harm | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 5 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 0 | 11 | ||
Content removed globally | Animal Welfare | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
Data Protection & Privacy Violations | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
Illegal or Harmful Speech | 0 | 2 | 0 | 0 | 3 | 0 | 2 | 0 | 0 | 0 | 1 | 5 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | 0 | 18 | ||
Non-Consensual Behaviour | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | ||
Pornography or Sexualized Content | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 0 | 5 | 3 | 0 | 1 | 0 | 2 | 0 | 0 | 0 | 0 | 5 | 0 | 0 | 6 | 0 | 0 | 1 | 0 | 26 | ||
Protection of Minors | 0 | 5 | 0 | 0 | 0 | 2 | 0 | 0 | 7 | 0 | 0 | 8 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 23 | ||
Risk for Public Security | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 6 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 9 | ||
Scams and Fraud | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 7 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 12 | ||
Self-Harm | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
Unsafe and Illegal Products | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 5 | 0 | 0 | 0 | 0 | 0 | 5 | ||
Country withheld Account | Illegal or Harmful Speech | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
Pornography or Sexualized Content | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 8 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 8 | ||
Scams and fraud | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
Violence | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | ||
Country withheld Content | Animal Welfare | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 5 | 0 | 2 | 6 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 8 | 0 | 27 | |
Data Protection & Privacy Violations | 0 | 3 | 1 | 0 | 1 | 3 | 2 | 0 | 30 | 1 | 61 | 91 | 2 | 5 | 24 | 12 | 0 | 0 | 0 | 0 | 24 | 7 | 13 | 5 | 0 | 0 | 46 | 2 | 333 | ||
Illegal or Harmful Speech | 84 | 92 | 2 | 9 | 2 | 39 | 32 | 4 | 1,131 | 21 | 2,433 | 2,962 | 32 | 5 | 90 | 315 | 9 | 3 | 6 | 0 | 209 | 204 | 138 | 16 | 12 | 2 | 698 | 49 | 8,599 | ||
Negative Effects on Civic Discourse or Elections | 5 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 26 | 0 | 8 | 88 | 1 | 0 | 2 | 7 | 0 | 0 | 1 | 0 | 6 | 30 | 6 | 0 | 0 | 0 | 7 | 0 | 190 | ||
Non-Consensual Behaviour | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 2 | 36 | 1 | 29 | 32 | 1 | 0 | 4 | 2 | 0 | 1 | 0 | 0 | 7 | 3 | 0 | 1 | 0 | 0 | 14 | 0 | 135 | ||
Pornography or Sexualized Content | 6 | 9 | 6 | 2 | 1 | 3 | 4 | 0 | 104 | 3 | 116 | 230 | 3 | 4 | 10 | 23 | 3 | 2 | 1 | 0 | 14 | 24 | 15 | 8 | 1 | 0 | 100 | 6 | 698 | ||
Protection of Minors | 1 | 6 | 0 | 2 | 0 | 1 | 2 | 0 | 19 | 2 | 21 | 50 | 2 | 0 | 10 | 5 | 0 | 0 | 1 | 0 | 3 | 5 | 5 | 3 | 0 | 0 | 15 | 3 | 156 | ||
Risk for Public Security | 2 | 8 | 0 | 0 | 1 | 2 | 0 | 0 | 19 | 0 | 46 | 89 | 3 | 0 | 0 | 4 | 1 | 0 | 0 | 0 | 3 | 12 | 2 | 0 | 0 | 0 | 2 | 3 | 197 | ||
Scams and Fraud | 6 | 2 | 0 | 0 | 0 | 6 | 5 | 1 | 29 | 2 | 34 | 54 | 1 | 0 | 3 | 5 | 0 | 2 | 0 | 0 | 16 | 24 | 2 | 3 | 0 | 2 | 16 | 3 | 216 | ||
Scope of Platform Service | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 8 | ||
Self-Harm | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 6 | 0 | 5 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 2 | 19 | ||
Unsafe and Illegal Products | 0 | 2 | 0 | 0 | 0 | 3 | 0 | 0 | 16 | 1 | 277 | 33 | 0 | 0 | 2 | 0 | 1 | 0 | 0 | 0 | 13 | 6 | 0 | 1 | 0 | 0 | 8 | 2 | 365 | ||
Violence | 5 | 6 | 3 | 0 | 0 | 8 | 8 | 0 | 81 | 15 | 518 | 212 | 5 | 1 | 11 | 27 | 3 | 0 | 1 | 0 | 19 | 19 | 18 | 3 | 1 | 0 | 68 | 23 | 1,055 | ||
Globally withheld content | Intellectual Property Infringements | 4 | 10 | 0 | 0 | 0 | 6 | 5 | 0 | 0 | 31 | 561 | 167 | 17 | 2 | 17 | 84 | 2 | 17 | 0 | 3 | 101 | 450 | 38 | 22 | 0 | 0 | 283 | 9 | 1,829 | |
Account Suspension | Intellectual Property Infringements | 1 | 1 | 0 | 6 | 5 | 0 | 1 | 0 | 0 | 1 | 28 | 498 | 0 | 0 | 7 | 22 | 1 | 7 | 0 | 0 | 27 | 39 | 88 | 19 | 0 | 0 | 104 | 0 | 855 | |
No Violation Found | Animal Welfare | 13 | 3 | 1 | 2 | 4 | 2 | 4 | 1 | 61 | 4 | 56 | 45 | 4 | 1 | 9 | 9 | 1 | 1 | 1 | 1 | 10 | 15 | 3 | 1 | 1 | 2 | 42 | 3 | 300 | |
Data Protection & Privacy Violations | 17 | 47 | 5 | 5 | 4 | 10 | 15 | 6 | 452 | 11 | 470 | 443 | 39 | 2 | 63 | 82 | 5 | 0 | 3 | 0 | 135 | 78 | 49 | 12 | 3 | 9 | 632 | 22 | 2,619 | ||
Illegal or Harmful Speech | 280 | 340 | 44 | 20 | 25 | 165 | 133 | 40 | 3,729 | 109 | 5,460 | 6,887 | 154 | 27 | 234 | 872 | 52 | 35 | 33 | 7 | 721 | 645 | 456 | 80 | 16 | 16 | 2,356 | 125 | 23,061 | ||
Negative Effects on Civic Discourse or Elections | 21 | 30 | 8 | 1 | 3 | 25 | 13 | 7 | 462 | 15 | 259 | 833 | 14 | 5 | 23 | 129 | 3 | 5 | 1 | 1 | 211 | 496 | 17 | 17 | 15 | 3 | 121 | 9 | 2,747 | ||
Non-Consensual Behaviour | 13 | 10 | 1 | 5 | 2 | 2 | 12 | 2 | 94 | 8 | 102 | 87 | 5 | 15 | 27 | 34 | 0 | 1 | 0 | 0 | 27 | 13 | 15 | 1 | 1 | 0 | 147 | 21 | 645 | ||
Pornography or Sexualized Content | 16 | 40 | 3 | 0 | 3 | 19 | 10 | 0 | 283 | 3 | 321 | 293 | 41 | 93 | 41 | 103 | 1 | 1 | 1 | 2 | 75 | 69 | 48 | 24 | 6 | 2 | 176 | 12 | 1,686 | ||
Protection of Minors | 36 | 25 | 8 | 4 | 3 | 15 | 17 | 2 | 229 | 9 | 293 | 198 | 16 | 5 | 39 | 46 | 12 | 0 | 0 | 0 | 55 | 45 | 6 | 2 | 2 | 12 | 185 | 7 | 1,271 | ||
Risk for Public Security | 37 | 90 | 8 | 3 | 3 | 42 | 14 | 9 | 363 | 24 | 729 | 756 | 12 | 6 | 19 | 53 | 9 | 5 | 1 | 0 | 115 | 97 | 28 | 9 | 3 | 4 | 148 | 12 | 2,599 | ||
Scams and Fraud | 65 | 130 | 11 | 19 | 31 | 76 | 79 | 19 | 730 | 42 | 488 | 646 | 45 | 37 | 184 | 311 | 8 | 63 | 30 | 1 | 365 | 262 | 141 | 61 | 7 | 7 | 660 | 61 | 4,579 | ||
Scope of Platform Service | 2 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 38 | 1 | 9 | 30 | 0 | 0 | 3 | 10 | 4 | 0 | 0 | 0 | 10 | 3 | 5 | 0 | 0 | 0 | 27 | 0 | 145 | ||
Self-Harm | 1 | 3 | 0 | 1 | 1 | 4 | 4 | 0 | 57 | 2 | 28 | 61 | 0 | 0 | 3 | 12 | 0 | 0 | 3 | 0 | 7 | 8 | 4 | 2 | 0 | 0 | 37 | 3 | 241 | ||
Unsafe and Illegal Products | 3 | 16 | 0 | 0 | 1 | 3 | 1 | 2 | 106 | 4 | 179 | 126 | 5 | 1 | 12 | 18 | 7 | 3 | 0 | 1 | 38 | 15 | 11 | 3 | 1 | 4 | 98 | 13 | 671 | ||
Violence | 39 | 156 | 7 | 4 | 3 | 33 | 27 | 7 | 901 | 25 | 1,225 | 1,034 | 28 | 8 | 59 | 170 | 5 | 2 | 7 | 11 | 125 | 92 | 63 | 10 | 4 | 5 | 588 | 24 | 4,662 | ||
Grand Total | 737 | 1,095 | 117 | 90 | 105 | 495 | 424 | 106 | 10,066 | 372 | 14,866 | 18,043 | 462 | 228 | 964 | 2,459 | 132 | 154 | 93 | 27 | 2,579 | 2,813 | 1,257 | 344 | 75 | 81 | 6,997 | 491 | 65,672 |
REPORTS OF ILLEGAL CONTENT MEDIAN HANDLE TIME
Reports of Illegal Content Median Handle Time (Hours) - Aug 28 to Oct 20 | ||||||||||||||||||||||||||||||
Enforcement Process | Action Type | Reason Code | Austria | Belgium | Bulgaria | Croatia | Cyprus | Czechia | Denmark | Estonia | EU | Finland | France | Germany | Greece | Hungary | Ireland | Italy | Latvia | Lithuania | Luxembourg | Malta | Netherlands | Poland | Portugal | Romania | Slovakia | Slovenia | Spain | Sweden |
Automated Means | Global content deletion based on TIUC Terms of Service and Rules | Illegal or Harmful Speech | 34.3 | 29.5 | ||||||||||||||||||||||||||
Non-Consensual Behaviour | 92.8 | |||||||||||||||||||||||||||||
Self-Harm | 92.7 | |||||||||||||||||||||||||||||
Violence | 21.4 | |||||||||||||||||||||||||||||
Country withheld Content | Data Protection & Privacy Violations | 117.0 | ||||||||||||||||||||||||||||
Illegal or Harmful Speech | 106.3 | |||||||||||||||||||||||||||||
No violation found | Animal Welfare | 45.7 | 82.9 | 26.5 | 47.9 | |||||||||||||||||||||||||
Data Protection & Privacy Violations | 30.1 | 32.9 | 50.3 | 33.7 | 104.0 | 39.4 | ||||||||||||||||||||||||
Illegal or Harmful Speech | 34.4 | 33.1 | 36.6 | 24.3 | 27.7 | 106.3 | 79.0 | 43.0 | ||||||||||||||||||||||
Non-Consensual Behaviour | 44.5 | 29.5 | 30.5 | |||||||||||||||||||||||||||
Pornography or Sexualized Content | 25.7 | 22.6 | 69.5 | 48.7 | 89.2 | 32.1 | 22.3 | |||||||||||||||||||||||
Protection of Minors | 22.1 | 27.0 | 24.0 | |||||||||||||||||||||||||||
Risk for Public Security | 96.1 | |||||||||||||||||||||||||||||
Scams and Fraud | 75.6 | 73.5 | 102.2 | 202.8 | 26.1 | 91.4 | 44.3 | 28.7 | 73.4 | 57.8 | 35.1 | 223.8 | 45.2 | 34.1 | 52.3 | 75.4 | 44.0 | 27.2 | ||||||||||||
Scope of Platform Service | 42.5 | 85.2 | 36.0 | |||||||||||||||||||||||||||
Self-Harm | 52.2 | 21.3 | 49.1 | |||||||||||||||||||||||||||
Unsafe and Illegal Products | 35.4 | 40.8 | 29.8 | 19.2 | ||||||||||||||||||||||||||
Violence | 70.6 | 31.0 | 115.2 | 47.8 | 24.1 | 20.5 | 28.2 | 42.8 | ||||||||||||||||||||||
Manual Closure | Global content deletion based on TIUC Terms of Service and Rules | Animal Welfare | 3.0 | 8.6 | 8.4 | 91.0 | 13.2 | |||||||||||||||||||||||
Data Protection & Privacy Violations | 10.7 | 0.5 | 17.2 | 13.7 | 12.3 | 37.7 | 6.4 | 3.2 | 42.3 | 11.1 | 14.8 | 16.0 | 158.7 | 3.1 | 1.8 | 0.9 | 50.0 | 2.2 | ||||||||||||
Illegal or Harmful Speech | 13.3 | 10.5 | 7.6 | 15.2 | 12.6 | 2.1 | 2.7 | 0.2 | 8.0 | 9.6 | 4.8 | 3.1 | 11.2 | 12.6 | 9.6 | 45.0 | 5.4 | 13.0 | 12.8 | 6.3 | 9.0 | 22.8 | 10.4 | 14.6 | ||||||
Negative Effects on Civic Discourse or Elections | 37.3 | 178.3 | 13.0 | 6.3 | 0.1 | 5.8 | 22.5 | 11.2 | ||||||||||||||||||||||
Non-Consensual Behaviour | 3.1 | 53.4 | 33.2 | 12.0 | 4.1 | 10.6 | 26.9 | 88.3 | 15.7 | 1.3 | 11.5 | |||||||||||||||||||
Pornography or Sexualized Content | 10.8 | 10.4 | 11.2 | 15.3 | 9.6 | 3.0 | 10.8 | 3.3 | 7.9 | 5.1 | 8.3 | 11.0 | 2.8 | 1.2 | 19.4 | 2.4 | 10.3 | 14.3 | 13.6 | 13.3 | 11.3 | |||||||||
Protection of Minors | 9.6 | 12.4 | 15.9 | 75.5 | 13.8 | 15.4 | 20.5 | 7.7 | 4.8 | 3.9 | 3.8 | 3.3 | 28.0 | 9.7 | 11.0 | 8.6 | 2.1 | 10.0 | 14.8 | 16.5 | 9.9 | 12.0 | ||||||||
Risk for Public Security | 5.6 | 2.3 | 0.8 | 11.8 | 4.1 | 1.5 | 14.5 | 10.1 | 0.7 | 1.4 | 6.0 | 4.3 | 0.3 | 11.8 | ||||||||||||||||
Scams and Fraud | 2.8 | 1.2 | 62.2 | 1.3 | 1.4 | 63.0 | 180.9 | 36.7 | ||||||||||||||||||||||
Scope of Platform Service | 62.4 | |||||||||||||||||||||||||||||
Self-Harm | 1.5 | 3.0 | 13.5 | 8.9 | 10.8 | 16.9 | 17.7 | 0.9 | 36.8 | 0.2 | ||||||||||||||||||||
Unsafe and Illegal Products | 1.2 | 21.5 | 13.1 | 5.2 | 4.1 | 1.3 | 5.3 | 12.6 | 1.5 | 31.7 | ||||||||||||||||||||
Violence | 11.7 | 6.3 | 0.0 | 22.8 | 0.5 | 5.2 | 12.3 | 4.3 | 3.1 | 2.8 | 6.8 | 51.1 | 14.6 | 15.7 | 16.2 | 11.8 | 11.3 | 6.1 | 0.3 | 17.6 | 11.3 | 1.7 | ||||||||
Temporary suspension and global content deletion based on TIUC Terms of Service and Rules | Data Protection & Privacy Violations | 4.5 | 1.1 | |||||||||||||||||||||||||||
Illegal or Harmful Speech | 1.4 | 2.7 | 18.7 | |||||||||||||||||||||||||||
Pornography or Sexualized Content | 4.6 | |||||||||||||||||||||||||||||
Protection of Minors | 14.4 | 17.1 | ||||||||||||||||||||||||||||
Risk for Public Security | 26.5 | |||||||||||||||||||||||||||||
Scams and Fraud | 14.1 | |||||||||||||||||||||||||||||
Violence | 4.5 | 1.3 | ||||||||||||||||||||||||||||
Offer of help in case of self-harm and suicide concern based on TIUC Terms of Service and Rules | Protection of minors | 22.2 | ||||||||||||||||||||||||||||
Self-harm | 12.9 | 4.5 | 3.9 | 8.4 | ||||||||||||||||||||||||||
Content removed globally | Animal Welfare | 0.0 | ||||||||||||||||||||||||||||
Data Protection & Privacy Violations | 0.0 | |||||||||||||||||||||||||||||
Illegal or Harmful Speech | 74.8 | 0.4 | 11.7 | 34.0 | 0.1 | 0.0 | 24.4 | 155.3 | ||||||||||||||||||||||
Non-Consensual Behaviour | 102.9 | |||||||||||||||||||||||||||||
Pornography or Sexualized Content | 52.2 | 88.1 | 4.0 | 16.2 | 0.4 | 160.4 | 146.5 | 23.8 | 13.3 | |||||||||||||||||||||
Protection of Minors | 2.0 | 8.9 | 23.9 | 17.2 | 27.6 | |||||||||||||||||||||||||
Risk for Public Security | 32.1 | 26.5 | ||||||||||||||||||||||||||||
Scams and Fraud | 502.2 | 19.6 | 101.8 | |||||||||||||||||||||||||||
Self-Harm | 1.2 | |||||||||||||||||||||||||||||
Unsafe and Illegal Products | 18.6 | |||||||||||||||||||||||||||||
Country withheld Account | Illegal or Harmful Speech | 51.5 | ||||||||||||||||||||||||||||
Pornography or Sexualized Content | 31.0 | |||||||||||||||||||||||||||||
Scams and Fraud | 33.0 | |||||||||||||||||||||||||||||
Violence | 6.9 | |||||||||||||||||||||||||||||
Country withheld Content | Animal Welfare | 0.0 | 10.1 | 18.7 | 13.0 | 9.1 | 6.6 | 7.5 | 10.8 | |||||||||||||||||||||
Data Protection & Privacy Violations | 17.2 | 157.6 | 0.4 | 139.4 | 0.3 | 90.6 | 53.3 | 6.6 | 2.2 | 104.2 | 33.9 | 125.9 | 52.8 | 10.2 | 123.5 | 9.7 | 26.3 | 55.4 | 108.2 | |||||||||||
Illegal or Harmful Speech | 12.9 | 3.6 | 4.1 | 12.4 | 22.9 | 14.3 | 10.3 | 72.7 | 126.2 | 13.3 | 8.2 | 3.0 | 2.7 | 1.2 | 11.2 | 5.8 | 11.2 | 21.3 | 0.3 | 17.6 | 11.8 | 9.9 | 10.2 | 1.5 | 7.4 | 49.9 | 11.4 | |||
Negative Effects on Civic Discourse or Elections | 8.4 | 17.1 | 1.8 | 157.0 | 15.1 | 2.8 | 1.8 | 35.4 | 4.7 | 11.7 | 9.6 | 12.7 | 3.1 | 47.4 | ||||||||||||||||
Non-Consensual Behaviour | 12.7 | 110.7 | 128.0 | 5.0 | 10.9 | 3.0 | 134.9 | 38.2 | 43.0 | 16.2 | 5.0 | 121.6 | 12.5 | 46.8 | ||||||||||||||||
Pornography or Sexualized Content | 12.3 | 17.0 | 18.8 | 9.9 | 47.3 | 1.8 | 35.2 | 88.0 | 3.8 | 12.4 | 5.2 | 7.9 | 49.0 | 10.1 | 4.1 | 12.5 | 51.5 | 4.3 | 13.5 | 19.5 | 1.5 | 1.9 | 77.4 | 13.8 | 31.1 | |||||
Protection of Minors | 8.1 | 12.1 | 0.6 | 162.2 | 28.9 | 44.2 | 138.5 | 12.1 | 10.2 | 4.8 | 9.0 | 93.0 | 0.2 | 11.2 | 4.1 | 11.9 | 4.6 | 17.2 | 19.3 | |||||||||||
Risk for Public Security | 96.3 | 2.8 | 167.6 | 73.5 | 141.0 | 3.1 | 6.8 | 2.1 | 143.2 | 7.2 | 13.0 | 146.6 | 27.0 | 6.6 | 19.2 | 2.4 | ||||||||||||||
Scams and Fraud | 109.1 | 124.0 | 161.3 | 72.8 | 137.1 | 141.1 | 37.3 | 11.3 | 128.6 | 6.0 | 185.6 | 150.2 | 161.2 | 130.1 | 71.8 | 80.3 | 170.9 | 79.4 | 135.4 | 138.5 | ||||||||||
Scope of Platform Service | 6.3 | 0.9 | 23.9 | 31.2 | ||||||||||||||||||||||||||
Self-Harm | 1.8 | 67.2 | 9.6 | 0.3 | 27.8 | 14.8 | ||||||||||||||||||||||||
Unsafe and Illegal Products | 165.7 | 49.0 | 111.2 | 2.0 | 12.4 | 0.5 | 66.9 | 87.8 | 18.8 | 2.5 | 97.1 | 90.0 | ||||||||||||||||||
Violence | 59.1 | 1.2 | 13.3 | 12.0 | 51.1 | 122.0 | 4.9 | 2.4 | 4.7 | 3.0 | 0.2 | 1.6 | 11.5 | 18.5 | 3.1 | 15.8 | 16.4 | 8.9 | 0.3 | 20.9 | 18.8 | 14.6 | ||||||||
Globally withheld Content | Intellectual Property Infringements | 5.6 | 3.1 | 5.6 | 6.3 | 2.8 | 0.6 | 2.6 | 3.6 | 0.4 | 2.8 | 1.5 | 53.2 | 0.4 | 7.6 | 2.6 | 0.5 | 3.8 | 1.8 | 2.5 | 1.6 | |||||||||
Account Suspension | Intellectual Property Infringements | 81.2 | 14.7 | 31.8 | 58.8 | 77.7 | 63.3 | 81.7 | 50.7 | 29.5 | 66.7 | 68.6 | 86.3 | 94.6 | 56.5 | 32.8 | 43.1 | 77.4 | ||||||||||||
No violation found | Animal Welfare | 53.6 | 16.2 | 20.5 | 14.4 | 18.6 | 10.3 | 9.3 | 20.5 | 18.3 | 16.3 | 17.2 | 1.0 | 40.3 | 20.4 | 0.0 | 20.4 | 20.4 | 20.4 | 20.4 | 20.4 | 5.1 | 13.5 | 10.4 | 20.4 | 20.3 | 16.5 | 16.4 | 20.5 | |
Data Protection & Privacy Violations | 3.1 | 11.1 | 73.6 | 8.7 | 3.3 | 5.1 | 24.2 | 7.6 | 13.0 | 9.7 | 13.5 | 2.4 | 1.9 | 59.8 | 47.1 | 15.2 | 2.1 | 31.3 | 12.9 | 17.8 | 13.5 | 12.1 | 0.4 | 13.3 | 16.2 | 8.3 | ||||
Illegal or Harmful Speech | 9.6 | 7.6 | 13.1 | 12.2 | 16.7 | 9.2 | 4.4 | 12.8 | 11.1 | 14.3 | 11.0 | 2.7 | 8.4 | 16.4 | 11.0 | 8.4 | 11.8 | 10.9 | 2.4 | 119.7 | 14.8 | 12.7 | 8.0 | 11.6 | 2.0 | 13.9 | 9.9 | 4.4 | ||
Intellectual property infringements | 28.7 | 4.5 | 2.1 | 31.7 | 101.8 | 47.2 | 52.8 | 6.1 | 4.5 | 37.2 | 33.9 | 1.1 | 9.5 | 25.6 | 10.4 | 48.6 | 36.1 | 38.4 | 30.2 | 53.0 | 35.4 | 25.9 | 43.2 | 53.5 | 56.8 | |||||
Negative Effects on Civic Discourse or Elections | 9.2 | 8.8 | 14.4 | 4.4 | 0.2 | 2.2 | 2.0 | 10.1 | 7.7 | 14.3 | 19.2 | 2.1 | 4.3 | 14.4 | 10.4 | 2.8 | 6.1 | 12.2 | 259.9 | 63.1 | 10.9 | 5.9 | 10.2 | 27.5 | 2.3 | 2.7 | 11.1 | 0.7 | ||
Non-Consensual Behaviour | 4.7 | 8.1 | 16.9 | 63.0 | 6.5 | 5.7 | 17.1 | 5.9 | 16.0 | 45.5 | 11.8 | 4.9 | 12.3 | 84.0 | 20.7 | 14.2 | 143.8 | 11.8 | 17.3 | 19.1 | 0.1 | 0.4 | 11.4 | 9.6 | ||||||
Pornography or Sexualized Content | 5.4 | 13.3 | 13.8 | 68.7 | 15.0 | 4.4 | 12.9 | 4.1 | 11.0 | 10.6 | 21.7 | 15.6 | 11.8 | 17.1 | 12.3 | 15.5 | 49.4 | 2.4 | 16.3 | 11.0 | 14.2 | 11.2 | 54.1 | 11.7 | 13.7 | 11.3 | ||||
Protection of Minors | 11.2 | 8.6 | 8.6 | 14.6 | 8.6 | 9.0 | 13.5 | 8.8 | 13.7 | 6.3 | 12.5 | 3.7 | 6.6 | 11.3 | 10.2 | 11.6 | 11.1 | 14.0 | 13.1 | 13.4 | 2.2 | 9.8 | 17.7 | 14.2 | 12.1 | |||||
Risk for Public Security | 5.0 | 9.0 | 1.5 | 15.4 | 3.6 | 3.1 | 2.3 | 8.2 | 8.7 | 3.5 | 10.9 | 4.2 | 16.0 | 13.2 | 7.7 | 6.3 | 10.3 | 9.9 | 4.1 | 13.0 | 11.6 | 11.7 | 10.6 | 0.3 | 5.4 | 9.9 | 5.2 | |||
Scams and Fraud | 17.5 | 18.7 | 3.6 | 3.4 | 12.3 | 12.6 | 14.8 | 1.5 | 18.7 | 88.6 | 16.0 | 5.4 | 20.6 | 16.8 | 12.7 | 20.2 | 21.4 | 108.5 | 3.6 | 14.0 | 17.2 | 13.2 | 24.2 | 4.7 | 16.6 | 48.6 | 13.7 | 75.0 | ||
Scope of Platform Service | 114.5 | 73.2 | 7.5 | 9.4 | 4.6 | 5.9 | 7.3 | 15.2 | 18.5 | 15.6 | 4.5 | 15.8 | 27.0 | 23.6 | ||||||||||||||||
Self-Harm | 2.1 | 13.6 | 0.4 | 1.0 | 41.4 | 47.4 | 11.2 | 1.5 | 11.6 | 9.5 | 15.8 | 27.8 | 1.8 | 23.5 | 12.7 | 2.3 | 23.9 | 11.1 | 2.9 | |||||||||||
Unsafe and Illegal Products | 12.5 | 13.4 | 77.1 | 10.7 | 7.8 | 6.8 | 13.4 | 12.6 | 18.7 | 7.4 | 15.5 | 12.5 | 142.9 | 7.0 | 13.9 | 1.7 | 4.2 | 4.2 | 22.5 | 1.0 | 10.9 | 17.1 | 10.7 | 20.2 | ||||||
Violence | 11.9 | 9.8 | 13.1 | 32.8 | 89.8 | 10.3 | 49.9 | 83.4 | 10.8 | 8.5 | 10.4 | 3.7 | 13.2 | 7.7 | 10.4 | 10.7 | 2.5 | 0.9 | 1.6 | 2.1 | 11.0 | 12.9 | 10.6 | 10.3 | 12.5 | 1.7 | 10.9 | 9.1 |
Important Notes about Actions taken on illegal content:
COMPLAINTS OF ACTIONS TAKEN FOR ILLEGAL CONTENT RECEIVED
Illegal Content Complaints Received - Aug 28 to Oct 20 | ||||||||||||||||||||||||
Austria | Belgium | Bulgaria | Croatia | Cyprus | Czechia | Denmark | Estonia | EU | Finland | France | Germany | Greece | Ireland | Italy | Latvia | Luxembourg | Netherlands | Poland | Portugal | Slovenia | Spain | Sweden | Grand Total | |
Complaints | 3 | 8 | 1 | 1 | 1 | 1 | 5 | 3 | 33 | 1 | 52 | 33 | 1 | 10 | 15 | 2 | 5 | 5 | 5 | 6 | 1 | 14 | 2 | 208 |
COMPLAINTS OF ACTIONS TAKEN FOR ILLEGAL CONTENT DECISIONS
Illegal Content Complaints Actioned - Aug 28 to Oct 20 | ||||||||||||||||||||||||
Austria | Belgium | Bulgaria | Croatia | Cyprus | Czechia | Denmark | Estonia | EU | Finland | France | Germany | Greece | Ireland | Italy | Latvia | Luxembourg | Netherlands | Poland | Portugal | Slovenia | Spain | Sweden | Grand Total | |
Overturned Appeal | 1 | 3 | 2 | 3 | 13 | 1 | 1 | 2 | 1 | 3 | 4 | 1 | 35 | |||||||||||
Rejected Appeal | 2 | 5 | 1 | 1 | 1 | 1 | 5 | 3 | 31 | 1 | 49 | 20 | 1 | 9 | 15 | 1 | 3 | 5 | 4 | 3 | 1 | 10 | 1 | 173 |
COMPLAINTS OF ACTIONS TAKEN FOR ILLEGAL CONTENT MEDIAN HANDLE TIME
Illegal Content Complaints Median Handle Time (Hours) - Aug 28 to Oct 20 | |||||||||||||||||||||||
Austria | Belgium | Bulgaria | Croatia | Cyprus | Czechia | Denmark | Estonia | EU | Finland | France | Germany | Greece | Ireland | Italy | Latvia | Luxembourg | Netherlands | Poland | Portugal | Slovenia | Spain | Sweden | |
Complaints | 3.8 | 15.4 | 329 | 0.9 | 0 | 131.6 | 1.7 | 168.4 | 13.2 | 68 | 4.7 | 2 | 24.1 | 3.4 | 16 | 71.1 | 0 | 4.3 | 8.2 | 5.7 | 199.2 | 9.4 | 8.4 |
COMPLAINTS OF ACTIONS TAKEN FOR TIUC TERMS OF SERVICE AND RULES VIOLATIONS RECEIVED
TIUC Terms of Service and Rules Action Complaints - Aug 28 to Oct 20 | ||||||||||||||||||||||||||||
Category | Austria | Belgium | Bulgaria | Croatia | Cyprus | Czechia | Denmark | Estonia | Finland | France | Germany | Greece | Hungary | Ireland | Italy | Latvia | Lithuania | Luxembourg | Malta | Netherlands | Poland | Portugal | Romania | Slovakia | Slovenia | Spain | Sweden | Grand Total |
Account Suspension Complaints | 1,006 | 1,758 | 741 | 407 | 242 | 952 | 1,010 | 321 | 1,101 | 16,340 | 24,594 | 1,067 | 874 | 1,456 | 5,837 | 318 | 535 | 965 | 122 | 13,939 | 6,688 | 2,457 | 1,501 | 333 | 208 | 12,365 | 2,202 | 99,339 |
Content Action Complaints | 70 | 149 | 16 | 19 | 15 | 70 | 54 | 10 | 45 | 1,296 | 960 | 50 | 27 | 176 | 177 | 10 | 17 | 13 | 8 | 340 | 180 | 135 | 68 | 22 | 12 | 1,068 | 108 | 5,115 |
Live Feature Action Complaints | 1 | 4 | 1 | 2 | 1 | 45 | 32 | 1 | 1 | 2 | 10 | 1 | 1 | 3 | 20 | 8 | 6 | 4 | 1 | 7 | 11 | 162 | ||||||
Restricted Reach Complaints | 48 | 86 | 21 | 35 | 10 | 57 | 50 | 14 | 66 | 371 | 470 | 41 | 17 | 195 | 145 | 10 | 8 | 12 | 4 | 350 | 217 | 65 | 38 | 15 | 30 | 454 | 188 | 3,017 |
Sensitive Media Action Complaints | 5 | 11 | 1 | 4 | 3 | 12 | 4 | 3 | 7 | 49 | 129 | 4 | 3 | 15 | 22 | 3 | 58 | 21 | 3 | 6 | 3 | 1 | 23 | 21 | 411 | |||
Grand Total | 1,130 | 2,008 | 780 | 467 | 270 | 1,091 | 1,119 | 348 | 1,219 | 18,101 | 26,185 | 1,163 | 922 | 1,844 | 6,191 | 339 | 561 | 996 | 134 | 14,707 | 7,114 | 2,666 | 1,617 | 374 | 251 | 13,917 | 2,530 | 108,044 |
COMPLAINTS OF ACTIONS TAKEN FOR TIUC TERMS OF SERVICE AND RULES VIOLATIONS DECISIONS
Decisions | |||||||||||||||||||||||||||||
Category | Overturned | Austria | Belgium | Bulgaria | Croatia | Cyprus | Czechia | Denmark | Estonia | Finland | France | Germany | Greece | Hungary | Ireland | Italy | Latvia | Lithuania | Luxembourg | Malta | Netherlands | Poland | Portugal | Romania | Slovakia | Slovenia | Spain | Sweden | Grand Total |
Account Suspension Complaints | No | 928 | 1,607 | 699 | 367 | 222 | 847 | 938 | 306 | 1,013 | 15,047 | 23,503 | 969 | 817 | 1,333 | 5,382 | 283 | 500 | 942 | 108 | 13,426 | 6,289 | 2,166 | 1,347 | 311 | 187 | 10,784 | 2,055 | 92,376 |
Yes | 74 | 130 | 37 | 35 | 18 | 92 | 62 | 14 | 74 | 1,114 | 948 | 84 | 51 | 97 | 368 | 31 | 31 | 19 | 13 | 443 | 352 | 257 | 138 | 19 | 16 | 1,374 | 131 | 6,022 | |
Content Action Complaints | No | 60 | 122 | 15 | 14 | 11 | 58 | 38 | 8 | 36 | 968 | 782 | 43 | 16 | 133 | 136 | 9 | 12 | 10 | 5 | 265 | 152 | 92 | 53 | 15 | 12 | 776 | 77 | 3,918 |
Yes | 8 | 26 | 1 | 4 | 4 | 11 | 16 | 2 | 8 | 287 | 162 | 6 | 10 | 42 | 40 | 1 | 5 | 2 | 3 | 68 | 28 | 42 | 15 | 7 | 277 | 29 | 1,104 | ||
Live Feature Action Complaints | No | 1 | 4 | 1 | 2 | 1 | 44 | 30 | 1 | 1 | 2 | 10 | 1 | 1 | 3 | 20 | 7 | 6 | 4 | 1 | 7 | 11 | 158 | ||||||
Yes | 1 | 1 | 1 | 3 | |||||||||||||||||||||||||
Restricted Reach Complaints | No | 24 | 38 | 12 | 23 | 5 | 20 | 29 | 5 | 25 | 203 | 232 | 18 | 9 | 96 | 82 | 7 | 5 | 7 | 1 | 176 | 92 | 45 | 18 | 8 | 15 | 231 | 95 | 1,521 |
Yes | 24 | 48 | 9 | 12 | 4 | 37 | 21 | 9 | 40 | 168 | 235 | 23 | 8 | 99 | 63 | 3 | 3 | 5 | 3 | 171 | 125 | 20 | 20 | 7 | 15 | 221 | 93 | 1,486 | |
Sensitive Media Action Complaints | No | 2 | 5 | 2 | 3 | 12 | 4 | 3 | 3 | 32 | 72 | 3 | 3 | 11 | 9 | 2 | 37 | 15 | 2 | 2 | 2 | 10 | 9 | 243 | |||||
Yes | 3 | 6 | 1 | 2 | 4 | 13 | 50 | 1 | 3 | 13 | 16 | 6 | 1 | 4 | 1 | 1 | 12 | 11 | 148 | ||||||||||
Grand Total | Total | 1,124 | 1,986 | 775 | 461 | 267 | 1,077 | 1,109 | 347 | 1,203 | 17,877 | 26,015 | 1,148 | 915 | 1,816 | 6,103 | 335 | 557 | 990 | 133 | 14,622 | 7,067 | 2,631 | 1,601 | 371 | 246 | 13,692 | 2,511 | 106,979 |
COMPLAINTS OF ACTIONS TAKEN FOR TIUC TERMS OF SERVICE AND RULES VIOLATIONS MEDIAN HANDLE TIME
TIUC Terms of Service and Rules Complaints Median Handle Time (Hours) | |||||||||||||||||||||||||||
Category | Austria | Belgium | Bulgaria | Croatia | Cyprus | Czechia | Denmark | Estonia | Finland | France | Germany | Greece | Hungary | Ireland | Italy | Latvia | Lithuania | Luxembourg | Malta | Netherlands | Poland | Portugal | Romania | Slovakia | Slovenia | Spain | Sweden |
Account Suspension Complaints | 0.14 | 0.07 | 0.00 | 0.17 | 0.16 | 0.12 | 0.12 | 0.47 | 0.18 | 0.07 | 0.00 | 0.12 | 0.08 | 0.08 | 0.10 | 0.23 | 0.32 | 0.00 | 0.34 | 0.00 | 0.03 | 0.08 | 0.14 | 0.38 | 0.25 | 0.10 | 0.13 |
Content Action Complaints | 0.25 | 0.33 | 0.90 | 0.16 | 0.48 | 0.07 | 0.05 | 0.28 | 0.46 | 0.55 | 1.04 | 0.77 | 0.48 | 0.15 | 0.35 | 0.13 | 0.30 | 1.20 | 0.27 | 0.42 | 0.62 | 0.30 | 0.57 | 0.35 | 0.30 | 0.43 | 0.27 |
Live Feature Action Complaints | 1.21 | 9.11 | 4.76 | 3.71 | 12.87 | 5.51 | 6.40 | 0.07 | 4.51 | 4.30 | 7.98 | 8.86 | 3.58 | 1.22 | 4.98 | 3.74 | 6.31 | 11.72 | 1.72 | 2.35 | 7.74 | ||||||
Restricted Reach Complaints | 0.08 | 0.05 | 0.10 | 0.17 | 0.04 | 0.08 | 0.03 | 0.05 | 0.07 | 0.08 | 0.08 | 0.05 | 0.05 | 0.07 | 0.08 | 0.05 | 0.17 | 0.10 | 0.15 | 0.08 | 0.07 | 0.07 | 0.05 | 0.05 | 0.08 | 0.08 | 0.07 |
Sensitive Media Action Complaints | 5.82 | 0.13 | 11.75 | 0.27 | 2.78 | 0.22 | 4.80 | 2.18 | 1.13 | 0.93 | 1.88 | 1.65 | 3.70 | 1.17 | 0.45 | 0.18 | 0.82 | 0.47 | 0.68 | 2.68 | 0.98 | 4.08 | 1.30 | 1.32 |
Important Notes about Complaints:
The possible rate of error of the automated means used in fulfilling those purposes, and any safeguards applied
VISIBILITY FILTERING INDICATORS
TIUC Terms of Service and Rules Visibility Filtering Complaints Received - Aug 28 to Oct 20 | ||||||||||||||||||||||||
Enforcement | Policy | Bulgarian | Croatian | Czech | Danish | Dutch | English | Finnish | French | German | Greek | Hungarian | Irish | Italian | Latvian | Lithuanian | Maltese | Polish | Portuguese | Romanian | Slovak | Slovenian | Spanish | Swedish |
Automated Means | 1 | 6 | 21 | 11 | 84 | 1,098 | 18 | 240 | 151 | 4 | 2 | 0 | 56 | 1 | 116 | 17 | 3 | 3 | 187 | 62 | ||||
Manual Closure | 0 | 0 | 3 | 0 | 1 | 44 | 0 | 13 | 21 | 0 | 1 | 10 | 0 | 10 | 1 | 0 | 0 | 35 | 0 | |||||
0 | 0 | 0 | 1 | 7 | 64 | 1 | 17 | 18 | 1 | 0 | 7 | 0 | 7 | 7 | 0 | 0 | 24 | 0 | ||||||
0 | 0 | 0 | 0 | 1 | 4 | 0 | 0 | 3 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 2 | 0 |
TIUC Terms of Service and Rules Visibility Filtering Complaint Overturns - Aug 28 to Oct 20 | ||||||||||||||||||||||||
Enforcement | Policy | Bulgarian | Croatian | Czech | Danish | Dutch | English | Finnish | French | German | Greek | Hungarian | Irish | Italian | Latvian | Lithuanian | Maltese | Polish | Portuguese | Romanian | Slovak | Slovenian | Spanish | Swedish |
Automated Means | 1 | 4 | 15 | 3 | 45 | 527 | 13 | 147 | 76 | 2 | 1 | 0 | 20 | 0 | 69 | 6 | 1 | 1 | 87 | 34 | ||||
Manual Closure | 0 | 0 | 3 | 0 | 1 | 25 | 0 | 11 | 15 | 0 | 1 | 5 | 0 | 6 | 1 | 0 | 0 | 26 | 0 | |||||
0 | 0 | 0 | 0 | 3 | 31 | 1 | 7 | 5 | 1 | 3 | 0 | 5 | 0 | 0 | 0 | 10 | 0 | |||||||
0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 3 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
TIUC Terms of Service and Rules Visibility Filtering Complaint Rate - Aug 28 to Oct 20 | ||||||||||||||||||||||||
Enforcement | Policy | Bulgarian | Croatian | Czech | Danish | Dutch | English | Finnish | French | German | Greek | Hungarian | Irish | Italian | Latvian | Lithuanian | Maltese | Polish | Portuguese | Romanian | Slovak | Slovenian | Spanish | Swedish |
Automated Means | 1% | 4% | 5% | 4% | 5% | 3% | 4% | 4% | 5% | 2% | 1% | 0% | 6% | 3% | 5% | 3% | 2% | 3% | 3% | 6% | ||||
Manual Closure | 0% | 0% | 4% | 0% | 1% | 1% | 0% | 1% | 6% | 0% | 3% | 2% | 0% | 2% | 1% | 0% | 0% | 3% | 0% | |||||
0% | 0% | 0% | 3% | 4% | 1% | 2% | 1% | 6% | 2% | 0% | 2% | 0% | 2% | 5% | 0% | 0% | 2% | 0% | ||||||
0% | 0% | 0% | 0% | 1% | 1% | 0% | 0% | 2% | 11% | 0% | 2% | 0% | 0% | 0% | 0% | 2% | 0% |
TIUC Terms of Service and Rules Visibility Filtering Complaint Overturn Rate - Aug 28 to Oct 20 | ||||||||||||||||||||||||
Enforcement | Policy | Bulgarian | Croatian | Czech | Danish | Dutch | English | Finnish | French | German | Greek | Hungarian | Irish | Italian | Latvian | Lithuanian | Maltese | Polish | Portuguese | Romanian | Slovak | Slovenian | Spanish | Swedish |
Automated Means | 100% | 67% | 71% | 27% | 54% | 48% | 72% | 61% | 50% | 50% | 50% | 36% | 0% | 59% | 35% | 33% | 33% | 47% | 55% | |||||
Manual Closure | 100% | 100% | 57% | 85% | 71% | 100% | 50% | 60% | 100% | 74% | ||||||||||||||
0% | 43% | 48% | 100% | 41% | 28% | 100% | 43% | 71% | 0% | 42% | ||||||||||||||
0% | 25% | 100% | 100% | 0% | 0% |
Important Notes:
INDICATORS OF ACCURACY FOR CONTENT REMOVAL
TIUC Terms of Service and Rules Content Removal Complaints Received | ||||||||||||||||||||||||
Enforcement | Policy | Bulgarian | Croatian | Czech | Danish | Dutch | English | Finnish | French | German | Greek | Hungarian | Irish | Italian | Latvian | Lithuanian | Maltese | Polish | Portuguese | Romanian | Slovak | Slovenian | Spanish | Swedish |
Automated Means | Abuse & harassment | 0 | 0 | 0 | 1 | 0 | 14 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 0 | ||||||
Counterfeit | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |||||||
Hateful Conduct | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |||||||
Illegal or certain regulated goods and services | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |||||||
Non-Consensual Nudity | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |||||||
Other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |||||||
Perpetrators of Violent Attacks | 0 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |||||||
Private information & media | 0 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |||||||
Sensitive Media | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |||||||
Suicide & Self Harm | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |||||||
Violent Speech | 1 | 3 | 7 | 4 | 10 | 655 | 3 | 257 | 44 | 0 | 2 | 5 | 1 | 7 | 6 | 268 | 4 | |||||||
Manual Closure | Abuse & harassment | 0 | 0 | 1 | 1 | 8 | 236 | 0 | 65 | 31 | 3 | 0 | 17 | 0 | 12 | 9 | 109 | 0 | ||||||
Child Sexual Exploitation | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |||||||
Counterfeit | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |||||||
Deceased Individuals | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |||||||
Hateful Conduct | 0 | 0 | 0 | 0 | 0 | 8 | 0 | 15 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |||||||
Illegal or certain regulated goods and services | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |||||||
Misleading & deceptive identities | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |||||||
Non-Consensual Nudity | 0 | 0 | 0 | 0 | 0 | 9 | 0 | 2 | 2 | 0 | 0 | 10 | 0 | 1 | 0 | 17 | 0 | |||||||
Other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |||||||
Perpetrators of Violent Attacks | 0 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | |||||||
Private information & media | 0 | 0 | 0 | 0 | 3 | 13 | 0 | 4 | 5 | 0 | 1 | 2 | 0 | 0 | 2 | 7 | 1 | |||||||
Restricted Reach Labels | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |||||||
Sensitive Media | 0 | 0 | 0 | 3 | 13 | 297 | 0 | 79 | 38 | 0 | 0 | 6 | 0 | 3 | 6 | 76 | 2 | |||||||
Suicide & Self Harm | 0 | 0 | 0 | 0 | 0 | 51 | 2 | 17 | 6 | 0 | 0 | 4 | 0 | 2 | 3 | 17 | 0 | |||||||
Synthetic & Manipulated Media | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |||||||
Violent & Hateful Entities | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |||||||
Violent Speech | 2 | 2 | 8 | 5 | 29 | 840 | 4 | 310 | 115 | 1 | 1 | 14 | 0 | 14 | 24 | 268 | 7 |
TIUC Terms of Service and Rules Content Removal Complaint Overturns | ||||||||||||||||||||||||
Enforcement | Policy | Bulgarian | Croatian | Czech | Danish | Dutch | English | Finnish | French | German | Greek | Hungarian | Irish | Italian | Latvian | Lithuanian | Maltese | Polish | Portuguese | Romanian | Slovak | Slovenian | Spanish | Swedish |
Automated Means | Abuse & harassment | |||||||||||||||||||||||
Counterfeit | ||||||||||||||||||||||||
Hateful Conduct | ||||||||||||||||||||||||
Illegal or certain regulated goods and services | ||||||||||||||||||||||||
Non-Consensual Nudity | ||||||||||||||||||||||||
Other | ||||||||||||||||||||||||
Perpetrators of Violent Attacks | 1 | |||||||||||||||||||||||
Private information & media | 1 | |||||||||||||||||||||||
Sensitive Media | ||||||||||||||||||||||||
Suicide & Self Harm | ||||||||||||||||||||||||
Violent Speech | 1 | 64 | 19 | 4 | 18 | 1 | ||||||||||||||||||
Manual Closure | Abuse & harassment | 8 | 4 | 3 | ||||||||||||||||||||
Child Sexual Exploitation | ||||||||||||||||||||||||
Counterfeit | ||||||||||||||||||||||||
Deceased Individuals | ||||||||||||||||||||||||
Hateful Conduct | 1 | 1 | 1 | |||||||||||||||||||||
Illegal or certain regulated goods and services | ||||||||||||||||||||||||
Misleading & deceptive identities | ||||||||||||||||||||||||
Non-Consensual Nudity | 1 | 5 | ||||||||||||||||||||||
Other | ||||||||||||||||||||||||
Perpetrators of Violent Attacks | 1 | |||||||||||||||||||||||
Private information & media | 3 | 1 | 3 | |||||||||||||||||||||
Restricted Reach Labels | ||||||||||||||||||||||||
Sensitive Media | 14 | 4 | 2 | 2 | 1 | |||||||||||||||||||
Suicide & Self Harm | 3 | 1 | ||||||||||||||||||||||
Synthetic & Manipulated Media | ||||||||||||||||||||||||
Violent & Hateful Entities | ||||||||||||||||||||||||
Violent Speech | 1 | 75 | 25 | 10 | 20 | 1 |
TIUC Terms of Service and Rules Content Removal Complaint Rate | ||||||||||||||||||||||||
Enforcement | Policy | Bulgarian | Croatian | Czech | Danish | Dutch | English | Finnish | French | German | Greek | Hungarian | Irish | Italian | Latvian | Lithuanian | Maltese | Polish | Portuguese | Romanian | Slovak | Slovenian | Spanish | Swedish |
Automated Means | Abuse & harassment | 0% | 100% | 0% | 24% | 13% | 0% | 0% | 0% | 0% | 0% | 40% | ||||||||||||
Counterfeit | ||||||||||||||||||||||||
Hateful Conduct | 0% | 0% | ||||||||||||||||||||||
Illegal or certain regulated goods and services | 0% | 0% | 0% | 0% | 0% | 0% | ||||||||||||||||||
Non-Consensual Nudity | 0% | 0% | ||||||||||||||||||||||
Other | 0% | 0% | ||||||||||||||||||||||
Perpetrators of Violent Attacks | 50% | 100% | 0% | 0% | ||||||||||||||||||||
Private information & media | 0% | 50% | 0% | |||||||||||||||||||||
Sensitive Media | 0% | 0% | ||||||||||||||||||||||
Suicide & Self Harm | 0% | |||||||||||||||||||||||
Violent Speech | 7% | 8% | 9% | 5% | 3% | 5% | 4% | 6% | 6% | 0% | 4% | 2% | 17% | 2% | 4% | 0% | 0% | 7% | 2% | |||||
Manual Closure | Abuse & harassment | 0% | 0% | 2% | 7% | 7% | 2% | 0% | 6% | 11% | 4% | 0% | 5% | 4% | 6% | 0% | 0% | 13% | 0% | |||||
Child Sexual Exploitation | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | ||||||||||||||||
Counterfeit | 0% | 0% | 0% | |||||||||||||||||||||
Deceased Individuals | 3% | 0% | 0% | 0% | 0% | 0% | ||||||||||||||||||
Hateful Conduct | 0% | 5% | 0% | 13% | 20% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | ||||||||||||
Illegal or certain regulated goods and services | 0% | 0% | 0% | 0% | 0% | 0% | 0% | |||||||||||||||||
Misleading & deceptive identities | ||||||||||||||||||||||||
Non-Consensual Nudity | 0% | 0% | 0% | 2% | 4% | 7% | 0% | 0% | 29% | 11% | 0% | 0% | 0% | 16% | 0% | |||||||||
Other | 0% | 0% | ||||||||||||||||||||||
Perpetrators of Violent Attacks | 0% | 20% | 0% | 100% | 0% | 100% | 0% | |||||||||||||||||
Private information & media | 0% | 0% | 0% | 33% | 6% | 5% | 15% | 100% | 18% | 0% | 100% | 20% | 100% | |||||||||||
Restricted Reach Labels | 0% | |||||||||||||||||||||||
Sensitive Media | 0% | 0% | 0% | 6% | 3% | 5% | 0% | 6% | 5% | 0% | 0% | 2% | 2% | 7% | 0% | 0% | 8% | 1% | ||||||
Suicide & Self Harm | 0% | 0% | 0% | 0% | 0% | 5% | 15% | 12% | 6% | 0% | 0% | 4% | 2% | 4% | 0% | 0% | 7% | 0% | ||||||
Synthetic & Manipulated Media | 0% | |||||||||||||||||||||||
Violent & Hateful Entities | 0% | |||||||||||||||||||||||
Violent Speech | 13% | 5% | 7% | 5% | 5% | 6% | 5% | 6% | 9% | 1% | 1% | 2% | 0% | 3% | 6% | 0% | 0% | 7% | 3% |
TIUC Terms of Service and Rules Content Removal Complaint Overturn Rate | ||||||||||||||||||||||||
Enforcement | Policy | Bulgarian | Croatian | Czech | Danish | Dutch | English | Finnish | French | German | Greek | Hungarian | Irish | Italian | Latvian | Lithuanian | Maltese | Polish | Portuguese | Romanian | Slovak | Slovenian | Spanish | Swedish |
Automated Means | Abuse & harassment | 0% | 0% | 0% | 0% | |||||||||||||||||||
Counterfeit | ||||||||||||||||||||||||
Hateful Conduct | ||||||||||||||||||||||||
Illegal or certain regulated goods and services | ||||||||||||||||||||||||
Non-Consensual Nudity | ||||||||||||||||||||||||
Other | ||||||||||||||||||||||||
Perpetrators of Violent Attacks | 50% | 0% | ||||||||||||||||||||||
Private information & media | 50% | |||||||||||||||||||||||
Sensitive Media | ||||||||||||||||||||||||
Suicide & Self Harm | ||||||||||||||||||||||||
Violent Speech | 0% | 0% | 0% | 25% | 0% | 10% | 0% | 7% | 9% | 0% | 0% | 0% | 0% | 0% | 7% | 25% | ||||||||
Manual Closure | Abuse & harassment | 0% | 0% | 0% | 3% | 6% | 0% | 0% | 0% | 0% | 0% | 3% | ||||||||||||
Child Sexual Exploitation | ||||||||||||||||||||||||
Counterfeit | ||||||||||||||||||||||||
Deceased Individuals | 0% | |||||||||||||||||||||||
Hateful Conduct | 13% | 7% | 33% | |||||||||||||||||||||
Illegal or certain regulated goods and services | ||||||||||||||||||||||||
Misleading & deceptive identities | ||||||||||||||||||||||||
Non-Consensual Nudity | 0% | 50% | 0% | 0% | 0% | 29% | ||||||||||||||||||
Other | ||||||||||||||||||||||||
Perpetrators of Violent Attacks | 50% | 0% | 0% | |||||||||||||||||||||
Private information & media | 0% | 23% | 0% | 0% | 0% | 0% | 50% | 43% | 0% | |||||||||||||||
Restricted Reach Labels | ||||||||||||||||||||||||
Sensitive Media | 0% | 0% | 5% | 5% | 5% | 0% | 0% | 33% | 0% | 50% | ||||||||||||||
Suicide & Self Harm | 6% | 0% | 6% | 0% | 0% | 0% | 0% | 0% | ||||||||||||||||
Synthetic & Manipulated Media | ||||||||||||||||||||||||
Violent & Hateful Entities | ||||||||||||||||||||||||
Violent Speech | 0% | 0% | 0% | 20% | 0% | 9% | 0% | 8% | 9% | 0% | 0% | 0% | 0% | 0% | 7% | 14% |
Important Notes:
INDICATORS OF ACCURACY FOR SUSPENSIONS
TIUC Terms of Service and Rules Suspension Complaints Received - Aug 28 to Oct 20 | ||||||||||||||||||||||||
Detection Method - Enforcement Process | Policy | Bulgarian | Croatian | Czech | Danish | Dutch | English | Finnish | French | German | Greek | Hungarian | Irish | Italian | Latvian | Lithuanian | Maltese | Polish | Portuguese | Romanian | Slovak | Slovenian | Spanish | Swedish |
Own Initiative - Automated Means | 7 | 7 | 31 | 8 | 39 | 1,933 | 4 | 316 | 218 | 12 | 36 | 106 | 2 | 59 | 35 | 21 | 4 | 170 | 15 | |||||
0 | 0 | 0 | 0 | |||||||||||||||||||||
0 | 3 | 0 | 10 | 82 | 1 | 32 | 12 | 2 | 1 | 14 | 1 | 15 | 1 | 2 | 1 | 57 | 1 | |||||||
0 | 0 | |||||||||||||||||||||||
Other | 0 | 0 | 2 | 1 | 1 | |||||||||||||||||||
8 | 1 | 1 | ||||||||||||||||||||||
9 | 10 | 45 | 21 | 73 | 2,755 | 12 | 878 | 367 | 32 | 54 | 253 | 4 | 0 | 272 | 159 | 40 | 14 | 0 | 1,333 | 25 | ||||
0 | 8 | 8 | 0 | 0 | 2 | 0 | ||||||||||||||||||
User Report - Manual Review | 1 | 3 | 3 | 9 | 149 | 0 | 41 | 21 | 3 | 2 | 23 | 15 | 7 | 3 | 47 | 2 | ||||||||
0 | 0 | 0 | 0 | 0 | 0 | |||||||||||||||||||
0 | 0 | 4 | 4 | 14 | 531 | 2 | 89 | 69 | 5 | 5 | 30 | 26 | 5 | 6 | 1 | 70 | 9 | |||||||
0 | 2 | 58 | 1 | 29 | 6 | 2 | 13 | 4 | 4 | 0 | 34 | |||||||||||||
3 | 4 | 0 | 0 | |||||||||||||||||||||
0 | 0 | |||||||||||||||||||||||
0 | ||||||||||||||||||||||||
0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | ||||||||||||||||
3 | 7 | 1 | 1 | 1 | 0 | 2 | ||||||||||||||||||
0 | 0 | 1 | 0 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | ||||||||||||
1 | 1 | 0 | 1 | 51 | 0 | 7 | 3 | 0 | 0 | 2 | 4 | 1 | 0 | 0 | 9 | 1 | ||||||||
2 | 0 | 2 | 4 | 45 | 0 | 13 | 8 | 6 | 1 | 6 | 1 | 1 | 3 | 15 | 1 | |||||||||
Other | 0 | 2 | 0 | 0 | 10 | 0 | 3 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 0 | ||||||||
0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | ||||||||||||||||
1 | 0 | 0 | 0 | 2 | 143 | 0 | 5 | 8 | 0 | 1 | 3 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 5 | 1 | ||||
1 | 7 | 0 | 2 | |||||||||||||||||||||
1 | 0 | 0 | 0 | 2 | 0 | 1 | 2 | 0 | 1 | 1 | 1 | 0 | 2 | 0 | ||||||||||
0 | 0 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | |||||||||||||||
2 | 1 | 0 | 0 | 0 | 0 | |||||||||||||||||||
0 | 0 | 0 | 0 | 0 | ||||||||||||||||||||
0 | 0 | 0 | 43 | 1 | 6 | 4 | 0 | 0 | 0 | 0 | 1 | 0 | ||||||||||||
6 | 12 | 53 | 71 | 431 | 4,582 | 31 | 1,653 | 802 | 35 | 31 | 373 | 3 | 637 | 236 | 14 | 3 | 732 | 102 | ||||||
Own Initiative - Manual Review | 0 |
TIUC Terms of Service and Rules Suspension Complaint Overturns - Aug 28 to Oct 20 | ||||||||||||||||||||||||
Detection Method - Enforcement Process | Policy | Bulgarian | Croatian | Czech | Danish | Dutch | English | Finnish | French | German | Greek | Hungarian | Irish | Italian | Latvian | Lithuanian | Maltese | Polish | Portuguese | Romanian | Slovak | Slovenian | Spanish | Swedish |
Own Initiative - Automated Means | 0 | 0 | 0 | 0 | 1 | 75 | 0 | 13 | 7 | 0 | 0 | 6 | 0 | 4 | 0 | 0 | 0 | 7 | 3 | |||||
0 | 0 | 0 | 0 | |||||||||||||||||||||
0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |||||||
0 | 0 | |||||||||||||||||||||||
Other | 0 | 0 | 1 | 0 | 0 | |||||||||||||||||||
0 | 0 | 0 | ||||||||||||||||||||||
2 | 3 | 16 | 9 | 9 | 630 | 2 | 221 | 89 | 8 | 11 | 65 | 2 | 0 | 54 | 48 | 2 | 3 | 0 | 464 | 3 | ||||
0 | 0 | 0 | 0 | 0 | 1 | 0 | ||||||||||||||||||
User Report - Manual Review | 0 | 1 | 3 | 5 | 64 | 0 | 12 | 11 | 2 | 1 | 12 | 0 | 8 | 3 | 1 | 22 | 1 | |||||||
0 | 0 | 0 | 0 | 0 | 0 | |||||||||||||||||||
0 | 0 | 0 | 1 | 0 | 20 | 0 | 5 | 2 | 0 | 0 | 1 | 0 | 1 | 1 | 0 | 0 | 5 | 0 | ||||||
0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | ||||||||||||
0 | 0 | 0 | 0 | |||||||||||||||||||||
0 | 0 | |||||||||||||||||||||||
0 | ||||||||||||||||||||||||
0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | ||||||||||||||||
0 | 1 | 0 | 1 | 1 | 0 | 1 | ||||||||||||||||||
0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |||||||||||
1 | 1 | 0 | 0 | 8 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | 0 | ||||||||
0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | ||||||||
Other | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | ||||||||
0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | ||||||||||||||||
0 | 0 | 0 | 0 | 2 | 61 | 0 | 2 | 4 | 0 | 0 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 1 | ||||
0 | 2 | 0 | 0 | |||||||||||||||||||||
0 | 0 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | ||||||||||
0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |||||||||||||||
0 | 0 | 0 | 0 | 0 | 0 | |||||||||||||||||||
0 | 0 | 0 | 0 | 0 | ||||||||||||||||||||
0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | ||||||||||||
0 | 0 | 0 | 0 | 4 | 69 | 1 | 16 | 7 | 1 | 0 | 4 | 0 | 0 | 5 | 0 | 0 | 0 | 5 | 4 | |||||
Own Initiative - Manual Review | 0 |
TIUC Terms of Service and Rules Suspension Complaint Rate - Aug 28 to Oct 20 | ||||||||||||||||||||||||
Detection Method - Enforcement Process | Policy | Bulgarian | Croatian | Czech | Danish | Dutch | English | Finnish | French | German | Greek | Hungarian | Irish | Italian | Latvian | Lithuanian | Maltese | Polish | Portuguese | Romanian | Slovak | Slovenian | Spanish | Swedish |
Own Initiative - Automated Means | 23% | 25% | 48% | 36% | 25% | 9% | 11% | 25% | 28% | 26% | 32% | 32% | 40% | 30% | 23% | 24% | 16% | 25% | 20% | |||||
0% | 0% | 0% | 0% | |||||||||||||||||||||
0% | 38% | 0% | 29% | 16% | 50% | 27% | 34% | 25% | 33% | 20% | 33% | 45% | 17% | 67% | 33% | 27% | 17% | |||||||
0% | 0% | |||||||||||||||||||||||
Other | 0% | 0% | 100% | 17% | 100% | |||||||||||||||||||
12% | 100% | 50% | ||||||||||||||||||||||
5% | 6% | 3% | 2% | 2% | 0% | 3% | 3% | 2% | 4% | 4% | 1% | 14% | 0% | 5% | 9% | 6% | 8% | 0% | 8% | 2% | ||||
0% | 3% | 33% | 0% | 0% | 67% | 0% | ||||||||||||||||||
User Report - Manual Review | 50% | 60% | 43% | 60% | 3% | 0% | 49% | 40% | 25% | 33% | 52% | 45% | 33% | 75% | 43% | 40% | ||||||||
0% | 0% | 0% | 0% | 0% | 0% | |||||||||||||||||||
0% | 0% | 12% | 31% | 19% | 3% | 8% | 20% | 22% | 28% | 12% | 22% | 21% | 7% | 15% | 14% | 26% | 26% | |||||||
0% | 50% | 24% | 100% | 60% | 60% | 100% | 59% | 57% | 40% | 0% | 59% | |||||||||||||
2% | 20% | 0% | 0% | |||||||||||||||||||||
0% | 0% | |||||||||||||||||||||||
0% | ||||||||||||||||||||||||
0% | 0% | 1% | 14% | 0% | 0% | 0% | 0% | 0% | ||||||||||||||||
25% | 54% | 50% | 100% | 100% | 0% | 67% | ||||||||||||||||||
0% | 0% | 0% | 0% | 4% | 0% | 0% | 5% | 0% | 0% | 0% | 0% | 0% | ||||||||||||
50% | 50% | 0% | 4% | 5% | 0% | 7% | 7% | 0% | 0% | 10% | 13% | 11% | 0% | 0% | 10% | 25% | ||||||||
67% | 0% | 100% | 80% | 14% | 0% | 42% | 40% | 86% | 50% | 55% | 33% | 33% | 60% | 63% | 100% | |||||||||
Other | 0% | 50% | 0% | 0% | 0% | 0% | 10% | 1% | 0% | 0% | 0% | 0% | 0% | 0% | 8% | 0% | ||||||||
0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | ||||||||||||||||
7% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 1% | 0% | 0% | 0% | 0% | 1% | 0% | 0% | 0% | 0% | 0% | ||||
100% | 32% | 0% | 100% | |||||||||||||||||||||
100% | 0% | 0% | 0% | 1% | 0% | 4% | 18% | 0% | 33% | 20% | 9% | 0% | 20% | 0% | ||||||||||
0% | 0% | 4% | 0% | 0% | 0% | 17% | 0% | 0% | 0% | |||||||||||||||
14% | 100% | 0% | 0% | 0% | 0% | |||||||||||||||||||
0% | 0% | 0% | 0% | 0% | ||||||||||||||||||||
0% | 0% | 0% | 3% | 17% | 8% | 9% | 0% | 0% | 0% | 0% | 4% | 0% | ||||||||||||
60% | 40% | 67% | 67% | 73% | 52% | 60% | 66% | 65% | 65% | 49% | 67% | 60% | 66% | 71% | 50% | 43% | 72% | 68% | ||||||
Own Initiative - Manual Review | 0% |
TIUC Terms of Service and Rules Suspension Complaint Overturn Rate - Aug 28 to Oct 20 | ||||||||||||||||||||||||
Detection Method - Enforcement Process | Policy | Bulgarian | Croatian | Czech | Danish | Dutch | English | Finnish | French | German | Greek | Hungarian | Irish | Italian | Latvian | Lithuanian | Maltese | Polish | Portuguese | Romanian | Slovak | Slovenian | Spanish | Swedish |
Own Initiative - Automated Means | 0% | 0% | 0% | 0% | 3% | 4% | 0% | 4% | 3% | 0% | 0% | 6% | 0% | 7% | 0% | 0% | 0% | 4% | 20% | |||||
0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | |||||||||
Other | 50% | 0% | 0% | |||||||||||||||||||||
0% | 0% | 0% | ||||||||||||||||||||||
22% | 30% | 36% | 43% | 12% | 23% | 17% | 25% | 24% | 25% | 20% | 26% | 50% | 20% | 30% | 5% | 21% | 35% | 12% | ||||||
0% | 0% | 50% | ||||||||||||||||||||||
User Report - Manual Review | 0% | 33% | 100% | 56% | 43% | 29% | 52% | 67% | 50% | 52% | 53% | 43% | 33% | 47% | 50% | |||||||||
0% | 25% | 0% | 4% | 0% | 6% | 3% | 0% | 0% | 3% | 4% | 20% | 0% | 0% | 7% | 0% | |||||||||
0% | 2% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 6% | |||||||||||||||
0% | 0% | |||||||||||||||||||||||
100% | 0% | |||||||||||||||||||||||
0% | 14% | 0% | 100% | 100% | 50% | |||||||||||||||||||
0% | 0% | 0% | ||||||||||||||||||||||
100% | 100% | 0% | 16% | 0% | 33% | 0% | 0% | 0% | 33% | 0% | ||||||||||||||
0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | |||||||||||
Other | 0% | 0% | 33% | 0% | 0% | |||||||||||||||||||
0% | 100% | 43% | 40% | 50% | 0% | 67% | 50% | 20% | 100% | |||||||||||||||
0% | 29% | 0% | ||||||||||||||||||||||
0% | 50% | 100% | 0% | 0% | 0% | 0% | 50% | |||||||||||||||||
0% | 0% | |||||||||||||||||||||||
0% | 0% | |||||||||||||||||||||||
0% | 0% | 17% | 0% | 0% | ||||||||||||||||||||
0% | 0% | 0% | 0% | 1% | 2% | 3% | 1% | 1% | 3% | 0% | 1% | 0% | 1% | 0% | 0% | 0% | 1% | 4% | ||||||
Own Initiative - Manual Review | 0% |
Important Notes about indicators of accuracy:
During the applicable reporting period (Aug 28 to Oct 20), there were zero actions taken for: provision of manifestly unfounded reports or complaints; or manifestly illegal content. While manifestly illegal content is not a category that we have taken action on during the reporting period, we suspended 60,377 accounts for violating our Child Sexual Exploitation policy and 2,878 for violating our Violent and Hateful Entity policy.
To date, zero disputes have been submitted to the out-of-court settlement bodies.
To date, we have received zero reports from Article 22 DSA approved trusted flaggers. Once Article 22 DSA awarded trusted flaggers information is published, we are prepared to enrol them in our trusted flaggers program, which ensures prioritisation of human review.
Today, we have 2,294 people working in content moderation. Our teams work on both initial reports as well as on complaints of initial decisions across the world (and are not specifically designated to only work on EU matters).
X’s scaled operations team possesses a variety of skills, experiences, and tools that allow them to effectively review and take action on reports across all of our rules and policies. X has analysed which languages are most common in reports reviewed by our content moderators and has hired content moderation specialists who have professional proficiency in the commonly spoken languages. The following table is a summary of the the number of people in our content moderation team who possess professional proficiency in the most commonly spoken languages in the EU on our platform:
Primary Language | People |
Arabic | 12 |
Bulgarian | 2 |
Croatian | 1 |
Dutch | 1 |
English | 2,294 |
French | 52 |
German | 81 |
Hebrew | 2 |
Italian | 2 |
Latvian | 1 |
Polish | 1 |
Portuguese | 41 |
Spanish | 20 |
Content Moderation Team Qualifications | |
Years in Current Role | Headcount |
7 or more | 48 |
6 to 7 | 51 |
5 to 6 | 131 |
4 to 5 | 264 |
3 to 4 | 326 |
2 to 3 | 443 |
1 to 2 | 638 |
0 to 1 | 393 |
Description of the team
X has built a specialised team made up of individuals who have received specific training in order to assess and take action on illegal content that we become aware of via reports or other processes such as on our own initiative. This team consists of different tier groups, with higher tiers consisting of more senior, or more specialised, individuals.
When handling a report of illegal content or a complaint against a previous decision, content and senior content reviewers first assess the content under X’s Rules and policies. If no violation of X’s Rules and policies is determined warranting a global removal of the content, the content reviewers assess the content for potential illegality. If the content is not manifestly illegal, it can be escalated for second or third opinions. If more detailed investigation is required, content reviewers can escalate reports to experienced policy and/or legal request specialists who have also undergone in-depth training. These individuals take appropriate action after carefully reviewing the report or complaint and available context in close detail. In cases where this specialist team still cannot determine a decision regarding the potential illegality of the reported content, the report can be discussed with in-house legal counsel. Everyone involved in this process works closely together with daily exchanges through meetings and other channels to ensure the timely and accurate handling of reports.
Furthermore, all teams involved in solving these reports closely collaborate with a variety of other policy teams at X who focus on safety, privacy, authenticity rules and policies. This cross-team effort is particularly important in the aftermath of tragic events, such as violent attacks, to ensure alignment and swift action on violative content.
Content reviewers are supported by team leads, subject matter experts, quality auditors and trainers. We hire people with diverse backgrounds in fields such as law, political science, psychology, communications, sociology and cultural studies, and languages.
Training and support of persons processing legal requests
All team members, i.e. all employees hired by X as well as vendor partners working on these reports, are trained and retrained regularly on our tools, processes, rules and policies, including special sessions on cultural and historical context. Initially when joining the team at X, each individual follows an onboarding program and receives individual mentoring during this period, as well as thereafter through our Quality Assurance program (for external employees), in house and external counsels (for internal employees).
All team members have direct access to robust training and workflow documentation for the entirety of their employment, and are able to seek guidance at any time from trainers, leads, and internal specialist legal and policy teams as outlined above as well as managerial support.
Updates about significant current events or rules and policy changes are shared with all content reviewers in real time, to give guidance and facilitate balanced and informed decision making. In the case of rules and policy changes, all training materials and related documentation is updated. Calibration sessions are carried out frequently during the reporting period. These sessions aim to increase collective understanding and focus on the needs of the content reviewers in their day-to-day work.
The entire team also participates in obligatory X rules and policies refresher training as the need arises or whenever rules and policies are updated. These trainings are delivered by the relevant policy specialists who were directly involved in the development of the rules and policy change. For these sessions we also employ the “train the trainer” method to ensure timely training delivery to the whole team across all of the shifts. All team members use the same training materials to ensure consistency.
Quality Assurance (QA) is a critical measure to the business to help ensure that we are delivering a consistent service at the desired level of quality to our key stakeholders, both externally and internally as it pertains to our case work. We have a dedicated QA Team within our vendor team to help us identify areas of opportunity for training and potential defect detection in our workflow or rules and policies. The QA specialists perform quality assurance checks of reports to ensure that content is actioned appropriately.
The standards and procedures within the QA team ensure the team’s QA is assessed equally, objectively, efficiently and transparently. In case of any mis-alignments, additional training is scheduled, to ensure the team understands the issues and can handle reports accurately.
In addition, given the nature and sensitivity of their work, the entire team has access to online resources and regular onsite group and individual sessions related to resilience and well-being. These are provided by mental health professionals. Content reviewers also participate in resilience, self-care, and vicarious trauma sessions as part of our mandatory wellness plan during the reporting period.
Training is a critical component of how X maintains the health and safety of the public conversation through enabling Trust and Safety agents to accurately and efficiently moderate content posted on our platform. Training at X aims to improve the agents’ and X’s policy enforcement performance and quality scores by enhancing agents’ understanding and application of X rules through robust training and quality programs and a continuous monitoring of quality scores.
TRAINING PROCESS
There is a robust training program and system in place for every workflow to provide content moderators with the adequate work skills and job knowledge required for processing user cases. All agents must be trained in their assigned workflows. These focus areas ensure that X agents are set up for success before and during the content moderation lifecycle, which includes:
TRAINING ANALYSIS & DESIGN
Before commencing design work on any agent program or resource, a rigorous learner analysis is conducted in close collaboration with training specialists and quality analysts to identify performance gaps and learning needs. Each program is designed with key stakeholder engagement and alignment. The design objective is to adhere to visual and learning design principles to maximise learning outcomes and ensure that agents can perform their tasks with accuracy and efficiency. This is achieved by making sure that the content is:
X’s training programs and resources are designed based on needs, and a variety of modalities are employed to diversify the agent learning experience, including:
CLASSROOM TRAINING
Classroom training is delivered either virtually or face-to-face by expert trainers. Classroom training activities can include:
NESTING (ON-THE-JOB TRAINING)
When agents successfully complete their classroom training program, they undergo a nesting period. The nesting phase includes case study by observation, demonstration and hands-on training on live cases. Nesting activities include agent shadowing, guided case work, Question and Answer sessions with their trainer, coaching, feedback sessions, etc. Quality audits are conducted for each nesting agent and agents must be coached for any mis-action spotted in their quality scores the same day that the case was reviewed. Trainers conduct needs assessment for each nesting agent and prepare refresher training accordingly. After the nesting period, content is evaluated on an ongoing basis with a team of Quality Analysts to identify gaps and address potential problem areas. There is a continuous feedback loop with quality analysts across the different workflows to identify challenges and opportunities to improve materials and address performance gaps.
UP-SKILLING
When an agent needs to be upskilled they receive training of a specific workflow within the same pillar that the agent is currently working. The training includes a classroom training phase and nesting phase which is specified above.
REFRESHER SESSIONS
Refresher sessions take place when an agent has previously been trained, has access to all the necessary tools, but would need a review of some ro all topics. This may happen for content moderators who have been on prolonged leave, transferred temporarily to another content moderation policy workflow, or ones who have recurring errors in the quality scores. After a needs assessment, trainers are able to pinpoint what the agent needs and prepare a session targeting their needs and gaps.
NEW LAUNCH / UPDATE ROLL-OUTS
There are also processes that require new and/or specific product training and certification. These new launches and updates are identified by X and the knowledge is transferred to the agents.
REMEDIATION PLANS
There are remediation plans in place to support agents who do not pass the training or nesting phase, or are not meeting quality requirements.
During the period from April 20th, 2023 through October 20th, 2023 there were an average of 115.2M active recipients of the service (AMARS) in the EU.
Logged In Users | Logged Out Users | Total AMARs | |
Austria | 753,735 | 999,100 | 1,752,835 |
Belgium | 1,597,896 | 1,799,541 | 3,397,437 |
Bulgaria | 450,528 | 321,878 | 772,406 |
Cyprus | 180,205 | 210,831 | 391,036 |
Czechia | 1,040,762 | 1,444,542 | 2,485,304 |
Germany | 8,940,624 | 7,408,877 | 16,349,501 |
Denmark | 769,813 | 613,974 | 1,383,787 |
Estonia | 161,490 | 184,943 | 346,433 |
Spain | 9,783,481 | 13,197,990 | 22,981,471 |
Finland | 896,337 | 1,250,770 | 2,147,107 |
France | 11,473,346 | 10,459,939 | 21,933,285 |
Greece | 986,351 | 1,689,822 | 2,676,172 |
Croatia | 291,167 | 725,785 | 1,016,951 |
Hungary | 690,582 | 928,674 | 1,619,256 |
Ireland | 1,451,149 | 1,868,565 | 3,319,714 |
Italy | 5,128,290 | 4,017,433 | 9,145,723 |
Lithuania | 385,819 | 227,342 | 613,161 |
Luxembourg | 195,112 | 120,554 | 315,666 |
Latvia | 228,835 | 236,542 | 465,376 |
Malta | 83,311 | 67,049 | 150,360 |
Netherlands | 4,011,930 | 4,917,265 | 8,929,195 |
Poland | 6,447,687 | 7,489,627 | 13,937,314 |
Portugal | 1,634,243 | 1,401,741 | 3,035,984 |
Romania | 1,555,457 | 822,888 | 2,378,344 |
Sweden | 1,648,209 | 1,553,716 | 3,201,925 |
Slovenia | 198,566 | 499,247 | 697,813 |
Slovakia | 272,136 | 405,259 | 677,395 |
61,257,062 | 64,863,889 | 126,120,951 |
Important Note: Due to technical issues, for this report we were unable to provide the AMARS for each EU member state over the past six months. Instead, we provided AMARS for each EU member state from 19 September 2023 until 27 October 2023. We have resolved the technical issues for future transparency reports.
The AMARS for the entire EU over the past six months is 115.2M. The difference between the total AMARs for the EU and the cumulative total AMARs for all EU member states is due to double counting of logged out users accessing X from various EU countries within the relevant time period.
- - - - - - - - - - - - - - - - - - Appendix - - - - - - - - - - - - - - - - -
TIUC Terms of Service and Rules Content Removal Actions - Sep 5 to Sep 23 | |||||||||||||||||||||||||||||
Enforcement Process | Policy | Austria | Belgium | Bulgaria | Croatia | Cyprus | Czechia | Denmark | Estonia | Finland | France | Germany | Greece | Hungary | Ireland | Italy | Latvia | Lithuania | Luxembourg | Malta | Netherlands | Poland | Portugal | Romania | Slovakia | Slovenia | Spain | Sweden | Grand Total |
Automated Means | Abuse & Harassment | 2 | 3 | 2 | 1 | 2 | 1 | 11 | 44 | 1 | 1 | 1 | 17 | 1 | 13 | 3 | 2 | 2 | 1 | 4 | 67 | 3 | 182 | ||||||
Hateful Conduct | 3 | 3 | 2 | 10 | 3 | 2 | 3 | 1 | 7 | 5 | 10 | 18 | 67 | ||||||||||||||||
Non-Consensual Nudity | 1 | 1 | 5 | 2 | 1 | 1 | 2 | 1 | 3 | 1 | 18 | ||||||||||||||||||
Other | 1 | 1 | 2 | 2 | 1 | 2 | 1 | 2 | 12 | ||||||||||||||||||||
Private Information & media | 1 | 6 | 1 | 2 | 10 | ||||||||||||||||||||||||
Sensitive Media | 41 | 103 | 54 | 25 | 11 | 68 | 68 | 6 | 46 | 1,002 | 723 | 82 | 78 | 61 | 420 | 11 | 25 | 11 | 7 | 268 | 429 | 113 | 134 | 25 | 5 | 632 | 94 | 4,542 | |
Violent Speech | 114 | 286 | 71 | 64 | 20 | 116 | 151 | 32 | 109 | 3,326 | 1,054 | 114 | 87 | 311 | 347 | 20 | 62 | 21 | 20 | 632 | 500 | 261 | 229 | 43 | 36 | 2,351 | 285 | 10,662 | |
Manual Review | Abuse & harassment | 195 | 124 | 42 | 26 | 41 | 169 | 269 | 4 | 119 | 2,169 | 1,311 | 65 | 53 | 115 | 366 | 365 | 230 | 14 | 1 | 1,621 | 686 | 165 | 229 | 7 | 2 | 1,379 | 93 | 9,860 |
Child Sexual Exploitation | 1 | 1 | 1 | 2 | 15 | 6 | 4 | 16 | 1 | 2 | 8 | 3 | 7 | 1 | 68 | ||||||||||||||
Counterfeit | 1 | 2 | 8 | 1 | 1 | 2 | 11 | 1 | 5 | 1 | 33 | ||||||||||||||||||
Deceased Individuals | 2 | 3 | 2 | 1 | 1 | 1 | 10 | ||||||||||||||||||||||
Hateful Conduct | 17 | 42 | 4 | 6 | 14 | 16 | 3 | 22 | 678 | 337 | 16 | 8 | 34 | 61 | 6 | 1 | 1 | 3 | 126 | 114 | 23 | 14 | 3 | 131 | 44 | 1,724 | |||
Illegal or certain regulated goods and services | 24 | 32 | 10 | 1 | 5 | 55 | 33 | 3 | 414 | 336 | 4 | 71 | 29 | 31 | 282 | 240 | 2 | 2 | 344 | 95 | 29 | 20 | 1 | 130 | 17 | 2,210 | |||
Misleading & Deceptive Identities | 1 | 1 | 1 | 7 | 8 | 2 | 1 | 2 | 3 | 3 | 3 | 1 | 3 | 1 | 37 | ||||||||||||||
Non-Consensual Nudity | 11 | 11 | 9 | 9 | 16 | 8 | 12 | 112 | 192 | 36 | 23 | 9 | 45 | 2 | 16 | 2 | 108 | 90 | 6 | 63 | 8 | 1 | 105 | 6 | 900 | ||||
Perpetrators of Violent Attacks | 2 | 1 | 1 | 4 | |||||||||||||||||||||||||
Private information & media | 12 | 15 | 1 | 1 | 1 | 4 | 2 | 118 | 66 | 10 | 8 | 12 | 1 | 1 | 26 | 17 | 6 | 12 | 44 | 5 | 362 | ||||||||
Sensitive Media | 53 | 180 | 44 | 33 | 21 | 145 | 83 | 20 | 77 | 1,226 | 932 | 108 | 110 | 87 | 461 | 21 | 26 | 18 | 7 | 472 | 485 | 176 | 205 | 30 | 13 | 795 | 146 | 5,974 | |
Suicide & Self Harm | 7 | 13 | 7 | 5 | 1 | 10 | 11 | 1 | 10 | 107 | 96 | 4 | 25 | 41 | 4 | 2 | 1 | 2 | 42 | 294 | 14 | 17 | 3 | 1 | 71 | 20 | 809 | ||
Violent & Hateful Entities | 1 | 1 | 2 | ||||||||||||||||||||||||||
Violent Speech | 53 | 47 | 7 | 9 | 6 | 49 | 36 | 7 | 26 | 774 | 1,062 | 30 | 12 | 68 | 167 | 4 | 8 | 5 | 176 | 703 | 47 | 33 | 3 | 6 | 245 | 67 | 3,650 | ||
Grand Total | 529 | 863 | 254 | 175 | 116 | 650 | 688 | 73 | 436 | 9,974 | 6,189 | 472 | 445 | 756 | 1,995 | 719 | 611 | 77 | 45 | 3,861 | 3,427 | 848 | 967 | 124 | 78 | 5,964 | 801 | 41,136 |
Important Note: Due to a data extraction limitation that is currently under review data ranging from Aug 28 to Sept 5 is not included above.